Great Escape by Lowkl

Property and room were clean, courtyard well lit at night. The office was not opened, all communication on phone.

This place is run by robots or artificial intelligence only, no staff available to assist with anything. For two adults for two nights, they had only two packs of coffee, one paper cup and one plastic cup. When I asked for more coffee and more cups, they refused. Same with any and every request: they are hell-bent on not having any staff on-site or otherwise available. Whatever you might ask for, the answer will be "sorry, no." Yet they text you these fake, phony insincere messages like "how was your check-in?" and "how are things going?" but the answer to any request will be "no." My check-in was a nightmare. Having already paid $300+ for two nights, they refused to provide me with an access code to get into the room unless I texted them photos of my driver's license and a photo of myself. I had to be creative and innovative to finally obtain the correct phone number to talk to a human being, since their listed numbers all went to voice-mail. When I did finally get through to talk to a person, she was not able to provide any practical help at all. I will never stay here again.

Short stay but room was perfect. Everything was comfortable, quiet and very convenient. Loved how so many restaurants, shops, and the beach were within a short walk. Great value for the price. I’ll be back.

The room was nice, clean and location is great. I messaged about the air condition not working properly - no response. It was 89 degrees in the room at night and 93 during the day on the last two days. It was cooler for the previous nights due to the colder weather outside. The first night there there were boys screaming at each other in the room below us. Very loud fighting and we could hear them from 3:30am - 6:30am - no response from the text to the manager. It happened one more night also. There is not anyone on site that will help with any issues.

No one on premises except Brigette to supply coffee cup and dish soap and tv guide to me . All communication via email. No daily making beds. No blankets or heat. No written instructions for t v. Two housekeeping staff I spoke with don’t understand English.

The beds are like a rock . No staff on premises at all ! No clean towels, was told to wash them at pay washer located on property by person I had to contact by phone . Pool was dirty the whole week . The beds are so bad I cannot even put in to words what an awful experience. Location was good .

Mattress was hard as a rock and damp . The ac was very loud and the fan made a funny noise . Black mold in bathroom in window track . Overall a 3 at best . No tissues or ice machine too .

This is a very basic property but it is very clean and taken care of. This is not fancy but if you are looking for a clean and basic budget stay in a great walkable location you should stay here. You enter with a code and only deal with staff through text or you can call them…that said they are very kind and responsive.

Very nice visit.ropm wad clean and pool was heated. Needs new lounge chairs at pool but other than that would stay again. Judy a couple blocks from beach and restaurants