Americas Best Value Inn and Suites Lancaster

The rooms were very big, and the were clean. It was my first time staying there. I would stay there again. They have a very good Mexican restaurant right next store.

I stood here two and three days at a time but the television didn’t work. I ask the front desk to please send someone to fix it, but nobody came. Plus there’s cockaroaches! Other than that it’s ok. Use to be really nice but now it’s ghetto!

The most disgusting dump I've ever seen. Absolutely terrible. Room reeked of cigarette smoke in spite of being "smoke free" and the carpet was filthy and had holes and cigarette burns, there were discolored areas on the wall where there must have been paintings/pictures and the bathroom shower was leaking badly, could hear water running all night. There was no breakfast as advertised and front desk said it was the only room available plus there was train noise at night (directly across of railroad tracks) and noise in the parking lot late at night, a fight between homeless people. In fact, it looked like many of the people staying there seemed to be homeless so it may have been a housing motel for homeless. It is a very large property but none of the pictures in their ad are true. The photos may have been taken years ago as the room was very run down, the furniture worn out, fridge did not work, TV didn't work well, the coffee maker was broken. Nothing was as pictured in their ads. The only nearby food was a Carl's Junior a couple of blocks away and next door was a tiny and terrible Mexican fast food place. Ate there once and it was worst food imaginable, looked like most of their business was laborers who came in the afternoon and sat talking and drinking beer (not eating). Would not recommend this terrible dumpy motel to anyone. The reviews on their website are FAKE as are the photos. Disgusting and filthy and wouldn't stay there again even if it were FREE!!!

We recently reserved a one-night stay at this hotel. Coming in from another state we arrived after dark and were put into a stinky, dirty, disgusting room. The most disgusting place I have ever stayed in. There was dried blood on the bottom sheet of one of the beds, filthy box springs showing, threadbare sheets ripped old blankets on the beds, stains on all the towels. Horrible stains on the carpet that hadn't been vacuumed I sure in months. Mattresses were dumped outdoors of our room. Horrible urine smells; broken glass in the hallways. Not to mention no phone, hairdryer in the room as was advertised among other things our room didn't have. Why did we stay in the room? We were told that there was no other room available and that we could get a refund. But at that time of the night and not knowing the area we had to make the decision to stay. I asked to speak to the manager and was told he/she would not be in until the next day. I called and was told the manager wasn't available. Of course, they would say they aren't available. I will continue to call until I reach the manager. I imagine that what I have to say will not make any difference to this manager, but if you read this, I hope you can sleep at night knowing you are ripping people off.

Years ago, I spent many nights in this hotel under the Inn of Lancaster name. It used to be a great value in that the rooms were dated but clean and comfortable. Also, the hotel catered to many business travelers like me, so it was usually quiet. In October 2021, I stayed here and the first room I tried was above a group of young people having party in the parking lot. Loud hip hop music and LOTS of pot smoking. My room smelled like a skunk. The front staff moved me to a quieter room, but this one was run down and smelled like stale cigarettes, despite the "strict" no smoking policy. The carpet and couch upholstery was dirty and clearly had not been cleaned recently. Holes in the wall and missing and burned out light bulbs in the bathroom tell a story of long neglect. Due to COVID, they discontinued breakfast, whereas many hotels still provide breakfast boxes to-go. On the bright side, the bed was clean and reasonably comfortable. Sadly, I cannot recommend this hotel unless you are looking for a place to party and get stoned in the parking lot.