Lakeway Resort and Spa

The location, view and spa services were great!  However,  the room had an AC that would continually drip into the sink due to a build up of condensation and there were no streaming services.  Overall, the hotel could use updates in the aesthetics and upkeep of the hotel in the rooms and dining area.  Seems a little stuck in time.  We expected more from a resort.

Had a good time Best location Nature River

前台服務也挺好，房間很大很大，正對湖面，環境非常美，白天出門走幾分鐘就到湖邊，拍照美美的。游泳池也很大，還有層次，拍照也很上鏡，是個度假和辦婚禮的好地方。 就是餐廳服務有點敷衍，上湯不帶湯勺，餐巾布上都是污漬，服務員漫不經心。其他都挺好，還是值得推薦的！

We decided to do a quick family vacation trip and Lakeway Spa and Resort was the best decision we could've made! This place is a small piece of paradise for Couple's Getaways or Family Vacations! We have found our much needed reset for any future weekend getaways! The Rooms with the Lake views, the Balcony access, the 2 Sided Waterpark for Adults or Children, the Back Porch Bar for Date Night, this place has it all! Highly Recommended!

It has been years since I have been here and I believe it has been years it has been touched. The pools didn't feel very clean or kept up.... tiles missing everywhere. The lounge chairs need to be replaced.... holes in almost all of them. The pool towels also had stains on all three we were given. The family fun zone just needs to be completely overhauled or closed, in my opinion. I am not sure what the $50 resort fee each guest is charged per night goes towards because they are definitely not using for the resort amenities. The Pantry for quick grab and go items is set up for self-check-out but the scanner did not recognize any barcode for myself or the guest in front of me. We had no hot water for showers. And upon booking I received notification I would have $25 resort credit per day. Upon checking out, I wanted to utilize $25 for my check in day purchases being that it was the only day any amenity was used because we checked out the following morning at 9am, and they stated that "it does not apply to check in day". Makes no sense being that you can arrive before your check in time to utilize amenities. I was told they do that because many people don't arrive in time to utilize those credits on check in day. However, the opposite is true for those that have to check out early on check out day. You should be able to use it whichever day you choose if only there for one night. And the wording shouldn't mislead you to think you get it per day, per stay.

The hotel is older but it was dirty and not kept up with. They upgraded our room to a suite with a balcony but there was balcony with the room. The sofa bed was also terrible and very flat. I had to call for extra comfortable sheets and pillows for the kids to sleep on a reasonable bed. The hotel grounds were dirty. Many areas need pressure washing. Trash on grounds. Room service was terrible. The food was cold and dry and expensive. They give you are credit for food but not worth it. The pictures are deceiving. The rooms have popcorn ceiling. The carpet was stained along with the curtains. The bed was comfortable. Also the pool was also dirty in the adult pool. The hot tub had missing tiles. Just kept up with. The entire hotel has carpet and dirty. I will not return,

This is a great location for a resort right on the river with great outdoor pools and views and restaurants and bar. There is a children’s pool with a large slide and 3 levels of adult pools with a swim up bar. The hotel could use a little updating and paint. Housekeeping was a little absent.

The staff were amazing friendly, welcoming, and very helpful throughout our stay. The hotel was clean, and we had a great overall experience. The only downside was the pool area. Guests would leave behind food, drinks, and cups, and they would sit there for a long time without being cleaned up. This made the pool area look dirty and uninviting, and the pool itself could have been kept cleaner as well. With better upkeep of the pool area, this hotel would be even better.

The property was clean and well taken care of. Anytime we needed anything. There were no problems with getting those things to us. The food was delicious. The staff was kind.