Gastgebruiker
10 september 2024
Visited from the UK in August 24, we stayed 17 nights at French Quarter. On arrival just after 9pm we were given a small map directing us to our room in building 7, 3rd floor. We asked for help with luggage and were just given a luggage trolley (no bell service available) a bit stressful when you’ve travelled for 20hrs but it wasn’t a long walk (just felt it in the heat!). Our room was cool and clean when we arrived, plenty of room for our clothes and things. The bed was comfortable, but the air conditioner was quite noisy and kept me awake the first night. I got my husband to reduce the fan on the a/c which helped reduce the noise the next evening. I could also hear one of the elevators as we were nearby. Room cleaning was done every other day, which was fine for us. I did feel the floor could have done with a bit more effort at times but it was clean enough. Everything isn’t too far to walk to, as a light sleeper I requested a quiet room away from the walkthrough areas and it was generally quiet. We had a corner room so we only really had one neighbour slamming their door/flushing late at night on return from their day. The pool has plenty of towels, comfortable sun loungers and chairs, my daughter also enjoyed the slide and splash park. We didn’t have a car but found the Disney busses fine at the hotel, the times on the app sometimes a little bit later/earlier than the bus arrived but it was fine. We also used Lyft to get around to outlets, supermarkets etc. We used the quick service in the hotel a few times for breakfast and dinner food was as expected for this style of restaurant. It was a shame that some of the customers left their tables in a real mess, I felt the staff really struggled to keep on top of the cleaning due to this. The gift shop was great and stocked a decent selection of food, drinks, meds and of course gifts. All of the staff we met or contacted were really helpful, we had an issue with our fridge freezing which was resolved quickly, our tv wouldn’t work one evening, again I called and they came to reset it. We had a bit of a leaky faucet in the bath, they didn’t manage to resolve this but the rooms were in the process of refurbishment when we left. Generally we had a few very small issues, but they were sorted quickly and it was a nice stay, we would stay again as we liked the size of the resort.
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