Gastgebruiker
2 december 2023
Overall, very satisfied with our stay at the Blue Moon Resort. We stayed for 9 nights in the suite with a private pool on a full board basis. On the first day, we arrived at 8:00 am. It was indeed early, but we had to wait until 3:00 pm to be given our room. We were exhausted from a 20-hour trip, and it was frustrating that we couldn't get a room to rest. A hotel should be able to accommodate guests by noon, which is the norm. The website indicated a check-in time of 2:00 pm, but we had to wait an extra hour. For a supposedly luxurious room, it felt a bit outdated. The wardrobe was very small, with doors that didn't close properly (allowing insects to get inside) and not practical for storing long dresses that get wrinkled. The hotel really needs to implement a ventilation system; sometimes, there's an unpleasant smell in the room and the bathroom. Therefore, showering with salty water is really unpleasant. A full-length mirror and more light in the bedroom would also be nice to have... Besides these issues, the mattress is comfortable despite numerous comments suggesting it was a bit firm. The positives of the hotel: it's family-oriented and extremely peaceful. Ideal for those seeking relaxation and a private beach with fewer people. The restaurant is à la carte. The dishes are delicious, fresh, high-quality, and presented very meticulously, something rarely seen in a full board hotel. Hats off to the chefs! The only downside of the restaurant is the time. On average, it takes 1.5 to 2 hours sometimes to have a meal because of the time taken for ordering and preparing the dishes. It's not a big deal in the evening, but it's inconvenient at noon when one wants to make the most of their time. The music is perfect, classy, and not a discotheque atmosphere! (If that's what you're looking for, you should consider Nungwi's hotels). The hotel's cleanliness is impeccable. The staff is very attentive and truly cares about your comfort. We want to thank the waiters for their kindness and responsiveness, with a special thanks to Swahiba! We will probably come back.
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