Bitz Bintang Hotel Kuala Lumpur

The receptionist was unfriendly . I stayed there for 5 days and the room attendant never cleaned up the room. The cleanliness of the room needed to be improved. Never recommended this place to other travellers.

The room was very small and limited to placing the luggage when it was opened. The bedsheet was old, stained with colour and not clean. The towel is torn, dirty and old. Water leaking problem on the ceiling during the first day of stay. They agreed to change room on next day due to no room available on Christmas day when we checked in. However, the room air-con was not very cool. The location is good and surrounded by various malls and restaurants and it is accessible around Bukit Bintang area. Nearby MRT easy to take transportation as well but noisy because of busking activities on the street below until 1 to 2am. Overall, the staff was friendly and helpful, except for the ceiling problem and cleanliness room for improvement.

No house keeping to clean the room and spoilt bath rack and toilet sink

Godddd

Ok, just perfect for location

Bilik terbaik kena dengan harga..harap di masa depan harga bilik masih kekal

Normal room..bau bilik busuk dan teruk..bau clorox

I am really glad to get such a nice hotel. I had a very good time at this hotel. The environment here is really wonderful. The behavior of the hotel staff is really good. I will definitely stay in this hotel next time

We had a Terrible experience as we had booked & paid for our accommodation for a three night stay and because of delays with traffic (Indian Festival) and formula one GP on we did not get to the hotel until just after 12.00 AM , the guy at the desk said that he sold the room to someone else, so we cancelled and went to a better hotel , very very upsetting , we claimed our money back :-)