No.23 Premium Aparthotel

We were not prepared for the lack of reception and staff upon arrival. We saw no one during our four day stay. All communication was via WhatsApp. The room was not cleaned throughout our whole stay. Only one tea bag and one coffee sachet each was left in the room. We had one towel each and had to request an extra one for our hands. Room was clean upon arrival but we were on the lower floor and the traffic noise was loud especially the trams throughout the day. The main door was left unlocked all day and night so security poor. We had to book our bags into another hotel as the late checkout was a metal cage under the stairs with a lock that anyone could open. Breakfast was via a cafe over the road (velo 22) and it was a very poor menu so we had scrambled eggs every morning. The cafe staff on our first day were very rude and abrupt. We asked for milk for our tea and the staff member shouted at us that they don’t drink tea like this in Poland, she then insisted on charging us for the thimble of milk she begrudgingly threw at us.

It was spotless. The check in and out was seamless. very comfortable and close to the main square couldn't fault it great value would highly recommended it

Would recommend No 23 to stay. Clean, easy reach of main square & all amenities. Would stay again

no complaints, large room and bathroom, left something in the room and they communicated well with me, so I can have it sent back to me. Within walking distance to restaurants and sights

The stay was in a great location, the main square was a 5 minute walk. The apar**ent we had was clean and comfortable. The breakfast across the road in Velo was delicious.

On ne peut bien sûr pas appeler ça un hôtel !! Pas de réception, pas d'entretien de la chambre, pas de renouvellement minimum des dosettes Nescafé/Lipton, etc... et l'envoie des codes trop tard m'obligeant à demander de l'aide à un habitant de Cracow qui parle polonais pour que je réussisse au bout d'une demie-heure à avoir de nouveaux codes... Et pas de fenêtre sinon un vatistas plafond où la pluie tambourine lorsqu'il y a la moindre pluie... Etc, etc... C'est du bluff, c'est du profit affiché de la façon la plus malhonnête et irrecevable, bref, c'est un endroit à fuir et à déconseiller à n'importe qui !!

Tout était parfait! Bonne communication séjour conforme et emplacement au top Je recommande

Tres bien situé, spacieux et propre. Sofa lit très peu confortable. Les heures de déjeuner au restaurant affilié à l'hôtel (quand on réserve avec déjeuner)sont très restreintes et ne conviennent pas aux sorties/ visites matinales. Heureusement, l'hôtel a accepté de nous rembourser(toujours à recevoir). Service de navette fiable.

Helt nydelig lokale/rom. Kode til døra og Nøkkelkort til rommet i boks på veggen. Ingen resepsjon- klar deg selv. 4 dagers opphold uten å se snurten av personer som jobbet der eller noe utført renhold på rommet. Gikk tom for dopapir, måtte skaffe selv. Bra beliggenhet i forhold til gamlebyen, men mye trafikkstøy.