AVA SEA Resort Krabi

Overall is good. We went for songkran festival, hotel prepare the big tank outside for us to play with water gun fight. Only the f&b needed to improve, f&b staff is not friendly. The indoor area was full so i decided to go for outdoor to hv my breakfast, but when i try to get in from outdoor, they have locked the side sliding door. F&B please train ur staff on managing crowd, not many table to serve but they was not organised.

We thoroughly enjoyed our stay overall, but there were certainly a few issues upon our arrival at the hotel. Despite Trip.com stating a 10 am check-in time, the hotel staff informed us that check-in was at two o'clock. This discrepancy would have been manageable had it not been for the conflicting information online, which led us to arrive early. When I showed the receptionist the 10 o'clock check-in time, she was rather brusque and insisted that it was incorrect, stating firmly that check-in was indeed at two o'clock. I explained our situation, but she seemed uninterested. Fortunately, I spoke with a male manager who was more understanding and assured us that he would have the room ready within approximately 45 minutes, which he did – a great relief. However, we encountered a couple of other issues during our stay. On the second or third day, there was maintenance work on the ceiling water pipe in the corridor outside our room, resulting in no water available for the afternoon. At one point, the pipe burst, causing water to flood down the entire corridor, which was quite inconvenient. Additionally, on the morning of our departure, the hotel cut off the electricity from 10 am until 1 pm, meaning we had to endure a cold shower. When I inquired about these inconveniences, the staff were not particularly apologetic, simply stating that this was the hotel's policy. Overall, it's a lovely location and a nice hotel, but our experience was marred by these incidents.

Nice big room and ocean view in the deluxe level 4. Friendly staff, great location and pool

The hotel is very convenient in the city center and the staff has a good service attitude

Stay for one night. Easy access to walking street and beach. Plenty of restaurants. Cafe amazon and 7 E just below the hotel. We booked the pool access room. My son loves it so much. Friendly staff got private parking for guests. Worth my money.

Ao nang beach is just 500 m distance. But no room service available. No option for complimentary cake or even a chargeable cake is not an option for any special occasion. Even after booking a room with a double bed, we were given two single beds joined together. What made it more inconvenient was that two separate blankets were provided for a double bed.