Gastgebruiker
19 augustus 2023
We booked 3 luxury tents for 3 nights but were given lodges/ chalet .My family waited for 2 hrs after long journey while our travel agent krpt arguing with them but reception was not bothered and rigid.Looked like they were discriminating while giving rooms.We had no choice but to stay in chalet for 2 nights which I wouldn't have booked even at half the price for what we paid.They were charging 800 USD for chalet on *********** on the day we booked our tour. Toilets were dirty , seats had pee stains.Basin got blocked , toiletries were old and dirty, quilts were not covered , rooms had mosquitoes , spiders .Lizard fell on my son's shoulder, water bottles were refilled without sterilising them.Bottles were half used and not replaced at time of check in, water glasses were tinted.Didnt use either of them I can keep on adding on to this list Surprisingly tents had different level of cleanliness and no mosquitoes and insects inspite of river facing in which water was stagnant. Kudos to Chef Vijay for providing us great indian food.Buffet had good variety but flies on food was disturbing. Staff was ample,honest , hardworking but not trained well.
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