We visited Mitsis Family Village for my partners birthday , staying from the 13th May, leaving tomorrow (17th May). From arrival the staff were very welcoming. Reception were efficient, even with a new member of staff training behind the counter! The restaurant was fantastic, a great selection of food for everyone’s taste, I note from previous reviews that people have complained about the fact that not all the food is labelled. If you are not sure, just ask the staff! If the waiting staff don’t know, they’ll get the chef, I watched it happen. The room was quite dated and could do with a little refresh, however, who goes abroad to a hotel resort to stay in the room?! It was kept immaculately clean by the housekeeping staff and there was even a little surprise for my partners birthday. The stand out has to be Marios at the main bar. He was one of the first staff members we met and immediately made a connection with us remembering our drinks order and introducing us to new cocktails! He works tirelessly and clearly cares about getting his job done right! All of the staff do, that’s what makes this hotel one of the best I have stayed at!
Vertalen