Having been to samui many times we decided to choose the Anantara based on location and reputation . It is true that some parts of the hotel are slightly dated but you also need to consider that this is a traditional style property and not a brand new contemporary hotel. We encountered a couple of issues during our stay, the balcony in our room was in need of repair and the pool had a film in one area which wasn’t pleasant. I reported the issues to the staff and the manager of the hotel contacted me personally to update me on what was being done to resolve the issues. Firstly Thomas (The Manager) arranged for us to move rooms secondly he informed me that the engineering team had investigated the issue with the pool and the pump system had failed in one part of the pool and needed the pool to be drained and excavated to repair. Not a simple job but this work would take place approximately 3 weeks after our departure. I accepted this explanation as the hotel was very busy and work needed to be planned. The hotel implemented a team of staff to employ an additional cleanuning regimen to ensure the pool was kept clean and it seemed to improve the issue. That’s the bad stuff. This hotel is very good. As other reviews state the management and staff are amazing and will do whatever is necessary to ensure your comfort. The hotel rooms and grounds not withstanding the above comments are immaculately kept and the hotel is extremely well managed. The breakfast is beautiful, fresh and good quality ingredients with a vast selection to ensure all tastes are catered for The location of the hotel is ideal for this looking for a beach resort. The hotel is a couple of minutes walk from fisherman’s village which has a good selection of bars and restaurants which is perfect for couples and families. The busier parts of the island are only a short taxi ride away and transport is readily available. I don’t think this location can be bettered if you are a couple or family. Overall I thoroughly enjoyed our stay at the Anantara I would have no hesitation in recommending this hotel or returning for future visits
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