Novotel Kochi Infopark
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Kamers en gasten
1 kamer, 2 volwassenen, 0 kinderen
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Novotel Kochi Infopark
Maatregelen ter bescherming van de gezondheid
Kakkanad, 682030 Kochi, Kerala, India
Op kaart weergeven
Located in Kanayannur, Novotel Kochi Infopark is in the business district, within a 15-minute drive of Lulu Mall and Jawaharlal Nehru Stadium. This luxury hotel is 7.4 mi (11.9 km) from Marine Drive and 8.5 mi (13.7 km) from Bolgatty Palace.Meer weergeven
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4/5Zeer goed·Hygiëne: 4.0
Alle 58 beoordelingen
Voorzieningen
Overdekt zwembadSpaFitnessruimteOpenbare parkeergelegenheidGratisOphalen bij de luchthavenBarRestaurantVergaderruimteMultifunctionele ruimte24-uursreceptie
Alle voorzieningen
Omgeving
Luchthaven: Cochin International Airport
(18,8km)
Trein: Ernakulam Jn
(12,3km)
Trein: Aluva
(12,8km)
Kaart
Kamers
Beoordelingen van gasten
Trending vragen
Beleid
Voorzieningen
4
Superior Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Beschikbaarheid controleren
4
Premier King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Beschikbaarheid controleren
4
Superior King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Minibar
Toothbrush
Beschikbaarheid controleren
10
Deluxe Suite
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Beschikbaarheid controleren
6
Premier Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Bathtub
Refrigerator
Minibar
Beschikbaarheid controleren
Kamertypes verbergen
Beoordelingen van gasten(58)
4/5
Zeer goed
Geverifieerde beoordelingen- Hygiëne4
- Voorzieningen4
- Locatie4
- Service4
Gastgebruiker
18 februari 2024
Stay was Ok..but roof top bar not having more varieties of food to choose from
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Gastgebruiker
13 augustus 2023
Room had a weird smell(which was overpowering my senses) and bedsheets, comforters and chair had stains on them.
Vertalen
Gastgebruiker
8 januari 2023
Excellent service from the staff, attention to customers needs and requirements.
The front office ***ager Mr. Nithin is most supportive, humble and excellent in customer service..
everything was good.
Vertalen
Anuk Kumar
10 december 2023
Great experience, food was good
Vertalen
Gastgebruiker
21 oktober 2022
Food was Average and the response time for room service was a way too long, overall it was good though.
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Climber36605654890
21 april 2024
Attended a family wedding . Took out 45 rooms for three nights . Some longer. 1. Rooms not clean 2. Sheets dirty and not changed 3. Ac in rooms universally poor 4. Water leaking in some rooms from ac vent . Repeated complaints did not solve the issue. 5. Faucet not working in my room 6. Inadequate towels in rooms , and smelly and damp as well 7. Breakfast buffet adequate 8. Food average 8. Front office ***ned by people who struggle to even smile. 9. Poor communication between them 10. Suite smelling of cigarette fumes and musty. NEEDS A LOT OF IMPROVEMENT.
Vertalen
Gastgebruiker
11 mei 2024
I am writing to express my extreme disappointment with my recent stay. Despite my expectations of a seamless and enjoyable experience, I encountered several significant issues that greatly detracted from my overall impression of your establishment. Upon check-in, I was dismayed by the lack of information provided by your reception staff regarding the hotel's amenities and facilities. As a guest, I expect to be informed about the services available to me, and this oversight was both surprising and frustrating. No Upselling was offered. Furthermore, I reached out via email with a request for information, specifically addressed to the Assistant Front Office ***ager. To my astonishment, I received no response whatsoever. This disregard for guest inquiries reflects poorly on the professionalism and customer service standards of your establishment. It is evident that when leadership fails to prioritize effective communication and guest satisfaction, it sets a troubling precedent for the entire team. As a paying guest, I expect to receive prompt and courteous assistance from all staff members, regardless of their position. I sincerely hope that General ***ager will address these issues promptly and implement measures to ensure that future guests do not encounter similar frustrations. It is imperative that your team understands the importance of attentive customer service and strives to uphold the reputation of your hotel.
Vertalen
Gastgebruiker
11 mei 2024
We had a nice stay for 2 days. Pragati gave us a warm welcome to the hotel and was very helpful. The breakfast buffet had a lot of varieties and the chefs who made the live dishes prepared the dishes according to our wish.We will be coming back while we visit kochi in the future.
Vertalen
Gastgebruiker
10 mei 2024
Good stay and nice environment for relaxation. Nice for family stay. Special thanks to reception pragati it's was a great stay she helped me a lot and provide me a good room quick check in and they all are good. Thank you Novotel kochi InfoPark I ll surely recommend to my friends and family
Vertalen
Accommodatiebeleid
In- en uitchecktijden
Inchecken: na 14:00
Uitchecktijd: vóór 12:00
Openingstijden van de receptie: 24/7
Neem vooraf contact op met de accommodatie om in te checken
Beleid m.b.t. kinderen
Kinderen van alle leeftijden zijn welkom in dit hotel.
Het verblijf van kinderen tussen de 0 en 15 jaar is gratis als er geen extra bed nodig is.
Wiegjes en extra bedden
Voor alle kamertypes geldt dat er wiegjes en extra bedden kunnen worden toegevoegd.
De kosten voor extra bedden en wiegjes zijn niet inbegrepen in het totaal en moeten ter plaatse in het hotel worden voldaan.
| Leeftijd | Kosten |
|---|---|
Kinderen van 3 jaar of jonger | INR 1.770,00(ongeveer VND 539.293) per persoon per nacht Wieg toevoegen: Gratis |
Kinderen van 4 jaar of ouder | INR 1.770,00(ongeveer VND 539.293) per persoon per nacht |
Ontbijt
SoortContinental,Vegan,Vegetariër
StijlBuffet
| Leeftijd | Kosten |
|---|---|
Volwassene | INR 751,79(ongeveer VND 229.060) per persoon |
De kosten voor een extra ontbijt zijn niet inbegrepen bij het totaal en moeten ter plaatse bij de accommodatie worden voldaan.
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Maatregelen ter bescherming van de gezondheid
Netjes
- 4/5
Veiligheidsmaatregelen
- Thermometers beschikbaar
Schoonmaken en desinfecteren
- De schoonmaakdiensten worden verzorgd door een professioneel bedrijf
- Kamers worden tussen verblijven gedesinfecteerd
Beschrijving accommodatie
- Geopend:2014
- Gerenoveerd:2017
- Aantal kamers:207
Located in Kanayannur, Novotel Kochi Infopark is in the business district, within a 15-minute drive of Lulu Mall and Jawaharlal Nehru Stadium. This luxury hotel is 7.4 mi (11.9 km) from Marine Drive and 8.5 mi (13.7 km) from Bolgatty Palace.
Pamper yourself with a visit to the spa, which offers facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 20 kilometers.
Satisfy your appetite for lunch or dinner at The Square, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kanayannur? This hotel has 2486 square feet (231 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 128 guestrooms featuring minibars and LED televisions. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 20 kilometers.
Satisfy your appetite for lunch or dinner at The Square, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Kanayannur? This hotel has 2486 square feet (231 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 128 guestrooms featuring minibars and LED televisions. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Voorzieningen
Populairste zakelijke voorzieningen
Overdekt zwembad
SpaToeslag
Fitnessruimte
Openbare parkeergelegenheidGratis
Ophalen bij de luchthavenToeslag
Bar
Restaurant
VergaderruimteToeslag
Multifunctionele ruimte
24-uursreceptie
Wifi in openbare ruimtesGratis
Spa
Fitnessruimte
Bar
Restaurant
Vergaderruimte
Restaurant
Restaurant
Geen aanvullende informatie beschikbaar
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