Gastgebruiker
10 augustus 2023
We have just came back from our holiday... all I have to say this hotel not even near 5* hotel... We enjoyed the holiday until we got the food poisoned. We were family of 4 and we were vomiting after 2 days of our holiday. I don't eat that many cakes but I have tried 1 carrot cake, but other members of my family had a few slices of cakes. So we are not sure what has caused the vomiting... but we have been told not to eat cakes by one friendly Georgian guy at the bazaar, but kind of it was too late ... Lucky enough there was a pharmacy 5 minutes away from the hotel and the pharmacist was very helpful! Funny enough my husband went to the pharmacy two days later after our incident to get something else for his mum, and he met a couple from Washington hotel. Unfortunately, they have also experienced unplesant stay and were seeking for advice from food poisoning 😕. Definitely, there is a problem with food at this hotel...!! The problem is they put out the cakes and fresh salads at 5pm but the dinner served at 7pm, so all left outside for 2 hours prior dinner time. (See the photo taken at 4:56pm and the cakes were already out) There are lots of flies around and food can get poisoned easily if it's left outside for too long! So, be aware of what you eat there. It seems like there is not enough management in this hotel to control everything. Also, there are lots of German people staying at this hotel, and the majority of staff are speaking only German. And, only a few people speak English. There was one rude guy at the bar by the reception and seems like he was never happy... On a good note there are plenty of food choice but my advice eat only cooked food and stay away from the cakes and fresh salad. But if you fancy a cake or biscuit there is a patisserie open between 11am-4pm and all cakes are stored in the fridge. However, we are not sure if it is the left over from the day before... So be aware! Suggestion: The hotel needs to get fridge to store the cakes, salads and milk during the breakfast/lunch/dinner time to keep the food fresh and prevent food poisoning. We reported the food poisoning case to the reception but nothing has been done about this... However, they tried to make up to us and brought a basket of fresh fruits and wine to the room. I don't think we will be back to this hotel again as it was unpleasant experience. We have been to Turkey a few times now and this was our first food poisoning... We stayed at 3* and 4* starts hotels in the past, and it was much better than this 5* stars Hotel. We would not give more than 3.5* stars to this hotel.
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