Altamont Court Hotel

The accommodation was not as depicted. First there is no couch in the room and we did not get a room with a balcony as requested. I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th. She assured me that we will be on the same floor, the rooms we requested was available. On check in, none of this occurred and she never relayed our request. The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down. Towels were skimpy, one has to beg for extra towels for a party of four. Fridge was unplugged and empty ! Initially on arrival, I small bottle of water given to each person on arrival and that was it ! For the stay ! One has to beg to get water. We ended up buying at the supermarket. The security was good. Exterior gardens need to be maintained. The linens have seen better days. The tiled floor was dirty in the room. We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left. Some cafeteria employees are nice, others are grumpy and slow. This would be nice place, if only they could upgrade the furniture and maintained the exterior. It takes for ever for the hot water to appear ! Location is the best-selling point for this small hotel. Security is 👍 great.

Breakfast was wonderful, rooms were ok. However, towels and rags were not enough.

Upon arrival there was not hot water, following morning went to breakfast, main menu was finished, offered off menu, I was horrified, spoke with manager, asked to go in room to check hot water, within our stay there was no hot water.

酒店電腦系統壞了，耽誤入駐機會小時！

非常nice，前台和餐廳的服務員都很熱情幫忙解決問題

Ive stayed here a few times and its economical whilst nice . Rooms are clean and nice and the staff very welcoming. I will always use Altamont Court on this alone .

Our 2 Night stay at the ALTAMONT COURT was pleasant but frustrating. All Staff are Fantastically helpful and cooperative but what let us down were the lack of facilities and the need for the whole place to be updated. Our deluxe room was big and the superking sized bed was spacious and comfy. However the shower room was disappointing starting with the lack of toileteries and warm water to the lack of space in the adequately sized room compounded by a door that opened into the room with a metal door stopper that I kicked and trod on so many times it wasn't funny. The showerhead needed changing due to limescale and the room was in need of a lick of paint. There's penny pinching throughout with small portions of breakfast, small slices of bread, no bun for our chicken burgers so sliced bread had to do, no milk for tea, only one tea bag in the tray.....but the place is pleasant with great staff. The Reception Staff should tell you about the Gym, The Restaurant etc except just telling us the room number and pointing. I wouldn't stay there again until the place got refurbished

Front desk staff was friendly. One server in the restaurant was rude. Hung up the phone while I was still making an order.