Altamont Court Hotel

The accommodation was not as depicted. First there is no couch in the room and we did not get a room with a balcony as requested. I went there a day before we checked in and spoke with a lady at the front desk on Thursday the 23rd, since the rest of my family was coming in on the 24th. She assured me that we will be on the same floor, the rooms we requested was available. On check in, none of this occurred and she never relayed our request. The room was barebone, the receptionist told us the photos shown on the websites needs to be taken down. Towels were skimpy, one has to beg for extra towels for a party of four. Fridge was unplugged and empty ! Initially on arrival, I small bottle of water given to each person on arrival and that was it ! For the stay ! One has to beg to get water. We ended up buying at the supermarket. The security was good. Exterior gardens need to be maintained. The linens have seen better days. The tiled floor was dirty in the room. We carried bedroom booties and they were so dirty from the floor that we had to discarded them before we left. Some cafeteria employees are nice, others are grumpy and slow. This would be nice place, if only they could upgrade the furniture and maintained the exterior. It takes for ever for the hot water to appear ! Location is the best-selling point for this small hotel. Security is 👍 great.

Breakfast was wonderful, rooms were ok. However, towels and rags were not enough.

Upon arrival there was not hot water, following morning went to breakfast, main menu was finished, offered off menu, I was horrified, spoke with manager, asked to go in room to check hot water, within our stay there was no hot water.

酒店電腦系統壞了，耽誤入駐機會小時！

非常nice，前台和餐廳的服務員都很熱情幫忙解決問題

Staff provided excellent customer service, room was clean but could do with even some fresh paint to make it look updated. You had different options for breakfast. I like this hotel location because it's location is in New Kingston and it's walking distance to restaurants, banks etc...and only 30mins drive from airport and close to entertainment center.

The Altamont Court Hotel provided a perfect base for our visit to Kingston. The Deluxe 2 room was very spacious with a large outside balcony which overlooked the hotel entrance. Our twelve night stay was very comfortable and we were able to welcome both family and friends as visitors every day. The food and service from all the staff was second to none and we will be heading back here to the Altamont Court Hotel when next in KIngston.

This is my second time going to this hotel. It is clean, staff is polite& friendly but the fixtures of this hotel need upgrading and they need to ensure the tv's & ac units are actually working before checking in the guest. The gym is a real mess alos, all tge equipment were either broken or needed servicing, the pool however was clean.