I had a chance to stay in Radisson Blue Kigali 2 times - once in February 2024 and once in March 2024. My stay both times was excellent - the reception will always help with any of your needs, including preparing takeaway breakfast of your choice if you have to leave the premises before breakfast time (such as doing trip on Akagera very early in the morning). Every hotel, restaurant and bar employee is very polite, friendly and professional. Staying in the hotel made me experience not only the top tier service, but also a very friendly a**osphere. I would like to express my special gratitude to Mr Abasi and Mr Ben, who were always checking if I need anything, were very friendly and always professional. I would also like to express gratitude to The Lounge Bar employees, namely Mrs Phiona and Mr Fred who were always positive, made sure our glasses would never run dry and could always come up with a recommendations related to things to see in the city, food and drinks. In my opinion, it was one of the most pleasant stays I had in a hotel in my life (and I have been to quite a few)! 10/10 would visit again.
Vertalen