We had two rooms rented.
One room appeared well, but the beddings were really dirty, a lot of lint and animal hair on it. We didn't come back to the hotel until late at night so it was too late to change room. We had to put our clothing on top of the beddings to sleep on. The next day a few of us in the group were itchy and scratching. The TV and air conditioning were not working. So asked a staff to come and help us to trouble shoot. He was really nice, after a few minute of trouble shoot, he told us to wait a few minute before things working. We didn't bother with turning on the TV afterwards.
In the second room there were dirty towels in the washroom. We didn't think the staffs cleaned the washroom at all. After complaint to the front counter staff, he exchanged us to another room and it was clean.
We did not use the amenities there as we got back to the hotel late, could not comment on that.
The staff there were friendly and tried their best to make our stay comfortable. The location is not bad, along a main road in the northern Kelowna.
Overall, I think there is other options out there that can make the stay more enjoyable and is more clean.
Vertalen