Pongwe Bay Resort

We verbleven 5 nachten in Pongwe tijdens onze reis naar Zanzibar. KAMER: was vrij oud zou ik zeggen (zowel bed, lakens als badkamer), maar redelijk goed onderhouden qua netheid. FACILITEITEN: het hotel heeft een heel mooi wit en breed zandstrand, met een geweldige brug naar een restaurant aan zee (vergelijkbaar met wat Melia heeft). LOCATIE: Ik zou het niet aanbevelen vanwege het feit dat je regelmatig eb-vloedcycli hebt. Daarom zal het water niet elke keer beschikbaar zijn om te zwemmen en zit het ook vol met algen. PERSONEEL: Geweldig personeel, vriendelijk, behulpzaam en altijd beleefd (ik zou hier Gladie willen noemen). Het restaurant biedt ook een verscheidenheid aan eetgelegenheden.

My husband and I stayed here for our honeymoon, which we took on our 1yr anniversary. We were welcomed so well there by the team. They helped arrange EVERYTHING for us. Our arrival was splendid. They welcomed us with this very tasty homemade passion fruit juice. Our first dinner was amazing, the portions were bigger than we'd anticipated. Their lobster pasta? In fact their whole seafood dishes! Every morning at breakfast, they had the freshest selection of fruits. We really loved our stay here and will definitely go back on our next trip to Zanzibar.

RACIST HOTEL STAFF & GENRAL MANAGER (Marcus) I am writing to express my disappointment with the poor customer service and overall experience. There were numerous aunts and insects on the premises and bed sheets which made our stay uncomfortable and unpleasant and wanted to leave hotel earlier in which they confirmed to us that refund for the rest of the stay will be completed upon check out .however later we received email that no refund The experience was extremely frustrating as as When we tried to communicate with the General manager (Marcus), which eventually learned that he is so Racist against arabs; he yelled at us and refused to make any refund as promised upon check out ! And hung up the phone as soon as he found out we were Arab as his behavior became blatantly disrespectful. He began to mock us by using Arabic words in a rude and sarcastic manner, as if he was making fun of our identity and culture. This conduct was not only unprofessional but also deeply discriminatory. Based on this experience, I would not recommend this place to anyone. The lack of hygiene and professionalism, poor service, and disregard and for customer satisfaction were beyond disappointing.

Beautiful resort set right on the beach. Their club restaurant jets out in the sea. It was nice and windy when we went. We ordered lobster linguine , T bone steak, grilled octopus n grilled lobster. Everything was fine except for the lobster that was very dry . The staff need more training as half the table was not set properly. Also very forgetful bar staff. Overall it was a nice experience. We also had 2 pinacolados and a bottle of white wine and the bill came to $ 165, which is very reasonable

We had an unforgettable stay at Pongwe Bay Resort! This hidden gem offers a truly tranquil escape with its stunning swimming pool and beautiful surroundings. Our room was spacious, clean, and cozy, decorated with elegance for ultimate comfort. The staff at Pongwe Bay Resort were exceptionally friendly and went above and beyond to ensure our stay was enjoyable. The beachfront location was picturesque and serene, ideal for leisurely walks and sunbathing. While swimming in the sea was affected by the tide, the resort compensated with a fantastic pool and water sports. Dining at the on-site restaurant was a highlight, especially the unique experience at the pier restaurant with breathtaking ocean views. The food was delicious, though some prices, like for beer, were a bit high. The resort's traditional architecture and well-maintained gardens added to its charm. Despite limited internet access in rooms, this minor drawback was overshadowed by the resort's many positive attributes. Go check the fitness center on the beach… that’s a must see. For anyone seeking a peaceful and authentic getaway with excellent service and stunning scenery after a safari or Kilimanjaro climb, Pongwe Bay Resort is an excellent choice. We can't wait to return! On the contrary, steer clear of activities promoted by Mr. Zanzibar at the resort, claiming to be 'the most affordable travel agency in Zanzibar.' Despite their low prices, they offer nothing but disappointment. Opting for their Silver package Safari Blue, we were greeted by a dilapidated boat with a dysfunctional sail, barely holding together with patches. Snorkeling in deep waters was lackluster, with only a few fish lured by chunks of watermelon, amidst the constant risk of being squeezed between other boats. The sandbank resembled a chaotic parking lot with over 40 vessels, and the nearby island coerced visitors into pricey souvenir shops, even charging for basic amenities like toilets ($1). While reputable agencies like Safari Blue offer genuine adventures and quality experiences, Mr. Zanzibar provides a dismal imitation at best. Expect dolphin encounters overshadowed by noisy boats and a relentless focus on extracting money from unsuspecting tourists, rather than delivering promised adventures.

The best accomodation in my life… the resort was excellent, the staff absolutely perfect, very king and very implicated. Also, the managers are doing their job very very good, all the staff deserve a raise in thei sallary!! I will for certain come back!