Gastgebruiker
26 mei 2024
Me with my friends reached hotel after bike ride on 20/05/24 at 3.00 AM. We are six person and book room as we are tired so much. The on time manager told us that the room will available in very short interval as the rooms are occupied by traveller they will check out soon. We are so tired and we waited till 4 AM but they just told us that room will available soon. My friends are not happy but I convinced that we have no other option so I book 2 room and paid advance of 2 rooms. After 4.30 AM we get 1 room so my friends go that room. The bathroom is unhygienic not cleaned the room is not cleaned and having bad smell. 4 of my friends sleep there. I waited till 6.00 AM but second room is not available we awake full night I told that situation but staff not listening to us and told me "on behalf of mercy I give you room" at that point I am blanked and not live in the hotel but I already paid advance of 2 rooms. The I book one room online and go to reception for give me back that adavance. He refused to me and misbehaving me. In morning this is the situation of hotel that no good behaviour with customer. I am very frustrating and whatever he want give money and go to another hotel which I booked online. Please if any one reading this review don't go to book room.
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