Hotel Lotus Kansas City Stadium

Hotel Lotus - They need to update their website, it is EXTREMELY misleading & false advertising. We stayed for 15 days. NOT 1 day was there HOT food like advertised on website. They did have a pancake maker but it NEVER worked out ENTIRE stay. We chose to stay at Hotel Lotus ONLY because the websites offer of amenities (HOT food (eggs, sausage & bacon, potatoes, waffles & of course, cold cereal). I paid $1,662.25 for 15 days that was 'SUPPOSED' to have HOT breakfast. I honestly believe I deserve some kind of refund or at least 2-3 days of comped stay.

The front desk check in was pleasant. Upon entering my room I observed blood on my bed linen. I attempted to use the in room telephone to contact the front desk but it wasn't operational. It was just room decoration. In the bathroom there was liquid on the floor in the area of the commode, hair in the bathtub/shower from prior guess and trash and pop tabs on the floor in the room. I went to the front desk and reported the blood on the linen. The desk attendant said that they would come and see and he/she did. I was given different bed linen which I had to put on the bed myself. The elevator overhead floor indicator is a mess ( need repair ). The breakfast was liken from my December 1 2023 encounter ( the prior breakfast was the reason I rebooked this reservation but was a shock to me at breakfast and the other mentioned gross discrepancies ). I had rebooked my reservation for this stay in December ( $80.10 plus tax ) but upon checking hotel prices in January I saw the new price of ( $71.00 plus tax ). On the initial $80.10 I paid about $16 and some change but the $71.00 stay, I had to pay tax plus property fees which was almost / close to$20. How could that be? I see the rates are over $100 now.

At time of reservation, website is EXTREMELY misleading. There's NO HOT BREAKFAST as advertised NO smoking rooms First room was in, thermostat did NOT work (very uncomfortable in room) Honestly, the website is FALSE advertising HOT breakfast. I feel I should get a REFUND/CREDIT or SOMETHING for this company's FALSIFICATION.

I booked this hotel based on good reviews specifically ones about the good breakfast. Well they had NO HOT Breakfast at all! And the cold breakfast was the worst I’ve ever seen. Everything else was just okay nothing fancy. I’m very disappointed since I chose not to book one that was the same price that also had a hot tub and indoor pool plus hot breakfast and chose this one instead based on reviews that I’m thinking now are fake and being paid to do. Will not come again.

The worst hotel I've ever seen in my life, there is no decent breakfast, they get an extra deposit and it's very difficult to pay back, no customer satisfaction

Staff was pleasant but being right next to the Interstate… super noisy. No hot breakfast, no milk for cereal. Clearly they are running this place poorly. Room was clean , bed comfy. Would not stay here again

This hotel was an excellent location for catching a KC Chiefs football game, which was the reason we chose it. The first room that was given to us appeared to already have guests in it so we returned to the front desk and was given another room. The carpet has gross and the bed sheets had stains on them. The breakfast was a great bonus since there was NO where to eat around there.

Janelle and her team at Hotel Lotus always take Great Care of us! We have stayed there many times over the years while attending Kansas City Chiefs games. We always receive a Warm Welcome and Excellent Customer Service!

I am a Chiefs season ticket member and my wife and I routinely stay at this hotel for night games. We always have a great experience, especially the friendly staff at the front desk who are always pleasant and incredibly helpful.