Badhotellet Spa & Konferens

We booked the most expensive room here, Ekwallsviten for 2 nights. It was our 30-years marriage anniversary, my wife´s girl name is Ekwall and her great grandfather was a brother of Knut Ekwall, the artist whose paintings are everywhere in the hotel and the Ekwall´s suite is named to his honour. The "suite" was a big disappoin**ent and the non-existing room service caused us a lot of distress. The "suite" is placed in some kind of an annex to the original hotel, you have to pass through two fire-safe metal doors openings and get through a short corridor to a part of the building which most likely was a storage room in the past. A ugly low-priced black door with a cheap plastic handle is witnessing about everything else than a "luxury suite". Well in the suite, you are welcomed with a half-bottle of sparkling wine and some chocolate pralines. There is no phone, info on Internet connection, restaurant menu or any other information about the city in the room. You have to use your own cell phone and google the phone number to the hotel reception, where you get a wrong information about the restaurant menu, which you also had to find yourself once you get Internet access. There is no coffee machine or a kettle for tea in the room. The next morning, we left the room at around 10 AM, we met the cleaning lady, I asked her to clean the Ekwallsviten, which she correctly confirmed as a room #280. We left a hotel key in the reception. For most of the hotels in the word this indicates the room is ready for cleaning. Not here. We came back at around 3 PM, nothing was done in the room. Went down to the reception and complained. We were promised this will be arranged promptly. Went out and came back at 6 PM. Nothing done in the room, a complete ignorance from the hotel personnel. Went down to the reception and complained. At last, the receptionist lady went to the room to pick up the dishes and made a bed. We were promised some compensation which we never received. My advice to the guests: Do not book a more expensive room believing you will get a better impression and service, book the cheapest one, then you will be the least disappointed. My advice to the hotel manager: Pay a "study visit" to a four-star hotel in a bigger city where the competition for the guests is much harder than in the Tranås province. Hopefully, you will get a better idea how a four-star hotel should be managed. Something positive about Tranås? Yes, the restaurant is great, the personnel is kind and professional, seemingly, the restaurant is linked to the hotel but has its own management. The Tranås park is worth a visit.

Beautiful historic building, wonderful staff, clean and well-maintained rooms, pools and common areas. Appraisal to the staff at reception, spa, restaurant. On the negative side - a few small things could be mentioned: for example, some minor amenities in the room that are mandatory for 4-star hotels are missing here; various small quirks in the structure could be fixed easily, but apparently are no priority; breakfast and restaurant are nice and totally OK, but not particularly special (except for the amazing staff and the grandeur interior). Absolutely recommended to non-capricious guests who can enjoy the historical soul of the building and the nice spa! The hotel is a "must-see" experience by all means!

I arrived with a motorcycle 3 hours before the check-in time, on a very hot day, and i was boiling inside my gear. I asked if i can change clothing and leave all my MC gear to their luggage room, and that suited them well. I also got instructions to a nearby beach to spend time on a hot day, that was a great tip! The hotel has a free parking, and as a MC owner they also said that the gate to the parking is closed during nights, which i highly appreciate. But lets take a moment to talk about the interior design and the spa of the hotel, OMG, I Loved it! First of all, you feel like living in a royal mansion, back in 19th hundred. The spa has so many things you can do and ways to relax, for free, and you can easily spend hours there. I already said to the hotel personnel, but i am booking soon again since to me, it was 10/10!

Great value for money! Spa access included!

Will return next time in Tranås. Great hotel!

Kanon

Tack för två härliga relaxdagar. Mycket fin relaxavdelning. Fin frukost. Saknar ett kylskåp på rummet.

Fint tradionellt badhotell med fint spa och god mat. Rummen var helt ok, men det var en giantisk walk in closet som hade varit trevligare om den ytan användes till en soffa istället. När vi skulle byta om på spat fanns det ingen dusch i omklädningsrummet vilket var lite märkligt. Brandlarmet gick också när vi var där, pga en hårtork som hade överhettats, så hela vistelsen upp och ner. I restaurangen var maten suveränt god så kocken gjorde sitt jobb, men dessvärre inte serveringspersonalen. Fick be om meny efter en kvart, be om att få beställa efter suttit med menyn i ca 20 min och sedan dukade de inte av tallrikarna när vi ätit upp utan de stod kvar på bordet väldigt länge tills att vi lämnade bordet och gick fram och betalade eftersom ingen personal kom till bordet. Vi frågade också om hotellets historia, men ingen i personalen hade läst på och kunde berätta något.

Vældigt hyggeligt og blændende smukke værelser og restaurant.. Meget imponerende.