Ocean Spring Resort Chengdu - MGallery

De hotelkamer was goed ingedeeld en van alle gemakken voorzien. De service was hartelijk en attent; ze stonden altijd voor je klaar. Het eten was gevarieerd en heerlijk. Het hoogtepunt is de radonbron, die de stofwisseling versnelt en het lichaam versterkt. In het begin begreep ik het niet en dacht ik dat het geen smaak had, maar na wat onderzoek kwam ik de zeldzaamheid en de medicinale waarde van radonbronnen te weten. Een absolute aanrader voor een vakantie!

Voelt als thuis, het personeel is erg enthousiast, dit is een van de beste hotels in de omgeving van Chengdu. De privé-villabaden bieden volledige privacy, de warmwaterbronnen zijn ook erg comfortabel, de Japanse tuin heeft een serene omgeving, en van inchecken tot uitchecken voelt alles warm aan. Het ontbijt heeft niet veel variatie, maar het smaakt allemaal erg goed en het fruit is erg vers. De kinderen waren dol op het zwembad en wilden helemaal niet meer weg. Ik kijk uit naar ons volgende bezoek!

Great service and room, I enjoyed the house personally, and my family loved the environment of the whole place. Special thank to Shirley, who contributed a lot, and arranged everything well and neat.

Overall very good experience.Nice for big family with kids and elderlies.Relaxing pace and lovely ambience.Specially highlighting staff named Taylor and 小陈 who are attentive and professional. Love how genuine are them when communicating with the guest.

Incredible place. Perfect to come to peace.

Excellent service especially to Tim

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

Great Stay

酒店園區內綠化很美，走進去像進了天然氧吧，空氣很清新。大堂很寬敞，佈局獨特。酒店的工作人員服務態度特別熱情有禮貌，房間乾淨整潔，很安靜，陽台視野開闊。酒店的温泉泡着也很舒服，是真温泉!泡了之後感覺都放鬆了許多。這幾天活動也很多，帶小孩感覺一點都不會無聊，手工活動、泡泡浴等，小朋友玩的都不想走了。管家服務特別到位，有求必應，在用餐，娛樂等方面都有推薦。住的很開心!下次來金堂還會住這家酒店，很值得推薦！