Home2 Suites by Hilton Lexington Hamburg

Check in clerk seemed to have quite an attituðe about us having used a "third party" to book, instead of booking directly through hotel.

Everything about this property, including the staff were perfect in every way. The ONLY recommendation I have is to allow guests to be able leave the constant fan turned on with the A/C unit. Only because when it’s off, you can hear every vehicle going up and down the road, plus you can hear dogs barking everywhere.

only one complaint. You CANNOT turn off the fan to the A/C unit. Temperature is fine, but the fan cannot be turned off....and it vibrates the bed. But the room is wonderful.

I was already aware of how nice the suites re so I brought my parents while on a family trip and they thoroughly enjoyed the accommodations, service, and amenities. Will definitely stay again and recommend

Had a great stay here. The King Suite was spacious and included a full size 'frig, microwave, D/W, coffee maker & sink plus all the dishes necessary to stay in and eat!! Bed was comfy with great bedding. TV had all the nec channels and the room was clean, & quiet for us and our "fur baby". Complimentary breakfast was amply stocked with hot options and included great, hot coffee. It is located in the center of shopping and eateries...perfect location for this traveler.

Loved most all of it. The only problem we had was the management put a letter on our windshield. It stated that we were illegally parked on their property and it was reserved for hotel guest. They need to keep better track of their guests.

What a fabulous room. So spacious and has everything we need. Really impressed. Lots of great restaurants and one just a walk across the parking lot which was great after 9 hours in the car. The Double dogs pub was terrific and reasonably priced. Would definitely recommend this hotel and stay again if we were coming through Lexington

Stay was comfortable but staff not super helpful. One gal acted like it was a pain when asked to do anything. Our TV kept freezing and WiFi is terrible. We shouldn’t have to pay extra for good WiFi, it should just be a given. A smile goes a long way and some just looked downright miserable!

I usually really love Home 2 Suites. Upon check in the staff was not very friendly. Maybe overwhelmed bc she was alone. It was a Sunday night we checked in. Not a very busy night in a hotel. She gave me a room directly across from the elevator and next to a room that either had repairs or construction occuring for the first two hours we were there. We pulled the sofa bed out for our son and the mattress pad was dirty. Had a dead bug, a girl’s hair tie and makeup on it. Gross. I called down and asked if someone could bring us another one and the gal said no because she was alone. I could see if I could find someone from house keeping in the hallways - but she said it was time for them to leave. We were exhausted from traveling, already unpacked and trying to rest. Between the noise and the mattress pad being dirty, it wasn’t a great impression. I wouldn’t recommend this property. Some positives: the rooms are spacious, they have a pool, enough room for family of 5. Breakfast was maybe a 3 out of 10. Friendliness lacked. Cleanliness was 6 out of 10. Quiet… zero out of 10.