Anvil Hotel

Fraudulent charges to the card left on file at checkin! Running a scam, First charge $99.00. I called the Anvil Hotel and requested a refund. Marco the desk clerk who also checked us in the previous night said I would have to email his boss and talk to her. I immediately called and reported to the fraud department. Then they informed me of a Second Charge for $1.00, likely to see if the charges would be declined before attempting another transaction! As a result, I lost the use of the card and a new card sent to my home address which was about a week away!

Our stay served its purpose. Some of the staff were very helpful while another did not want to be bothered. You are paying basically for the location. The hotel/motel renovation is cute, sort of like your son's room but clean and with character, it is just very small. Breakfast was provided, in a bag, but it was actually really good. The lobby area is small but very inviting and cozy. There are no elevators, but the building is only 2 stories. While I prefer a more modern, larger, upscale hotel, I may choose to stay there again.

The property was in an excellent location in walking distance to many restaurants, shopping, and town square. The hotel itself was only average and the floor should have been wet mopped and the parking was limited. We found the staff to not be very friendly but they did answer our questions.

Rooms are small and a little old but they keep the interior somewhat clean. The outside consisted of a few different construction projects. Our room’s air didn’t work, and we noticed every room but ours had a window unit installed. We had to ask the front desk for one at 10 PM and maintenance came and installed one.

only issue was the breakfast ...although it was free , only served breakfast sandwiches..full of sausage , garlic, egg, etc..no simple breakfasts ...toast , cerial , oatmeal...coffee was great though

Our family had a nice stay at the Anvil Hotel. The location was great. The staff at the hotel was amazing. One drawback was the in-window A/C unit that was fairly loud. It did cool the room. Also, had a bad experience at the attached Glorietta Restaurant. Host refused to seat us at the bartop the minute the restaurant opened, knowing we were only going to be there briefly. The entire restaurant was empty at the time.

It's not a bad place to stay. The room was nice and clean. Location is very nice! Cost wasn't bad considering it's Jackson, WY. Negatives: No breakfast. Parking is extremely limited. Rooms are very small.

Part of the property was under construction during our stay. Parking on-site was very limited, so we had to park on the street and move the car early in the morning. Unfortunately, our room was located right next to the construction area, and noise started as early as 6 AM.

This is my third time staying in Jackson Hole, Wyoming and my first staying at the Anvil Hotel. Never again. There was ZERO parking. They had dumpsters and supplies blocking the little parking they had for guests. Some of the staff at the Anvil Hotel were very rude. I had to request an ironing board and iron for the room. I called the front desk and they put me on hold four separate times and never took me off of hold until I blurted out my request after calling a fifth time. They never brought an iron and ironing board to my room. The room was clean, however, we had a window air conditioning unit that let mosquitos in over night resulting in large amounts of bites being found every morning. Overall, our experience with the Anvil Hotel was less than pleasing. Really left a damper on our trip considering it was for our one year wedding anniversary.