Gastgebruiker
2 oktober 2024
Okay, so we were staying here for 4 nights. Hotel itself is outdated, pictures are definitely old, walls are thin and you can hear everything from the next door. The washroom/bathroom was really old and had mold. The location is good for walking around, but God, it was so loud in the evening/night - we couldn't sleep till 2-3 am. So if you are a light sleeper, I would not recommend this place. Brekfast was included, but the choice was really poor (especially if you're staying for more nights). One day, we found out that due to issue with the AC maintenance (or someone else) entered our room without letting us know first. As someone who works in this industry I find it really unprofessional and nonacceptable. Overall, our stay here would be okay - it would be silly to expect more for this amount of money, but the problem started after we left. We planned to come back to the hotel after 4 days and we booked and paid directly with them on FD. Unfortunately, our plans changed and we were forced to cancel that stay. Now, more than a month after that, I am still trying to get my refund. They are ignoring my emails and my texts, which is so rude and unprofessional. Considering everything, if you are staying for 1-2 nights, you can think about it (but book with third party!!!!).
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