Gastgebruiker
26 september 2022
Avoid at all times! They don’t even deserve 1 star!! This was the worst hotel that I have ever stayed in, I have never seen such a dirty hotel. I have paid over 20,000 lira (over £1,000) for 2 weeks and I have expected a lot better service for kind of price. The staff at the reception are extremely rude and speak very basic English! The breakfast was very very poor with the same oily options. The plates, cups and cutlery were always dirty and there were flies in bread and near the food!! The rooms were really dirty, including dirty towels, stains on the carpets which were never hovered, dirty bathroom and smelly bedding. On their website and during the booking it says that all rooms are soundproof which is wrong as they are not. My holiday was ruined because of this hotel, and we had to have breakfast elsewhere due to how dirty everything was in the breakfast area! There was nothing good about this hotel and the staff have no customer service skills and the way they treat and speak to their customer is shocking!! Avoid at all times!!!!!
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