Our seven nights at Villa del Palmar were amazing. We weren’t sure what to expect since it was our first time to Cancun and an all inclusive. For the first few days we had to go to the concierge with questions about what was included often. They were very helpful and friendly at answering everything we came to them with. There was a bit of a language barrier a couple times but overall they spoke very good english.
A few things that I really liked about this property were the beach, which was cleaned every morning of sea****, the numerous pools, the aesthetic beauty of the property, the view from our room, and the room itself, and the travel agency on property.
A few minor things to point out that I wasn’t so happy about were that the shower water has an off putting odor that takes a couple days to get used to, the seals to the slider door and room door were insufficient causing the wind to whistle through them quite loudly. I ended up having to put a towel at the bottom of the door, and MacGyvering a makeshift seal made out of toilet paper on the slider door, and our TV had issues connecting to the network most of the time. Also, the activities we were interested in didn’t always happen as advertised, and a couple of our dinner reservations were canceled due to the restaurant being closed last minute.
Otherwise, the room service was prompt, the maids came to restock our fridge often and the food was better than expected for an AI. I highly recommend this resort.
Vertalen