Wyndham Indianapolis Airport

We enjoyed our stay. My grandson stated, “This is a nice hotel” as we entered the lobby. Crystal was an excellent and accommodating agent at the front desk. The room was clean and hallways were nice even though some were being refurbished.

Stay away from these crooks at all costs. I reserved my stay on trip.com last year, and paid online for it. When I showed up, they had my reservation from trip. They asked for a cc on file, I asked if it was for incidentals and they said yes. When I checked my credit card statement, they charged me for the room and when I called they said "we don't have you listed as a third party booking, it's not our problem" and the guy hung up on me when I asked where I should send my confirmation that I paid for my reservation on trip.com. I would sleep in my car before I would pay $1 for a room with these people again.

住的方面都很好，就是酒店沒有方向標誌，讓我們很難找到出口

We had an issue with our room and the front desk handled it very quickly. They moved us to another room and made sure we were ok. The only issue we had was the shower didn’t drain. It had standing water when done showering. Otherwise, beautiful and comfortable room.

Booked and pre-paid through *******, arrived at hotel around midnight, took them 30 minutes to check us in, gave them my card for incidentials, was given a first floor room near the gym where it appears they had also put a group of middle school kids who were running up and down the hall and going in \ out of the gym and slamming door each time, until well past midnight. Room was clean, hotel was clean, had a nice cafe, didn't check out the restaurant. We checked out with the front desk, assumed they had payment from *******, but 2 days later got a $275 bill for my stay. Called them (took several attempts before they picked up) to say I had booked and was billed by ******* for the room (have done this a hundred times with other hotels), they said they would pass the info to accounting and call me back. Got a message the next day from Accounting saying that the ******* reservation was cancelled so they didn't get a payment from them, and that their charge was correct. Called ******* to verify this information they said they were incorrect, no cancellation, and their charge was correct, they also said they would reach out to the Wyndham to find out what was going on. They never answered their phone. Finally got ******* to credit me the $275 Wyndham incorrectly billed me. Thanks goodness for *******. The folks at Wyndham really didn't look or sound like they knew what they were doing.

Broken shower faucet, tub didn’t drain well. Other than that comfy bed, great service esp during 500 weeekend.

THIS HOTEL IS DEFINITELY NOT UPDATED. THE ROOM I WAS IN HAD A VERY NOSEY AIR CONDITIONER. MY BATHROOM NEEDED UPDATED. IT WAS REALLY CRAMPED AND I DID NOT LIKE THE SHOWER/TUB COMBINATION. MY ROOM FELT LIKE IT WASN'T SOUND PROOF AT ALL. LAST IMPRESSION I WAS DISAPPOINTED BY WAS THE TV. VERY VERY SMALL FLAT SCREEN TV. MOST HOTELS AND EVEN MOTELS NOW HAVE BIG SCREEN TVS. IM NOT SURE ON THE EXCACT SIZE OF MY TV IN MY ROOM BUT MY GUESS WOULD BE 30 INCHES OR LESS.

The hotel is just older. Showerhead was old and sprayed everywhere. Tub was really tall and hard to step over. TV was old and sound was going out an in. Thermostat did allow us to keep the air running, it was just on auto the whole time. We did love the restaurant downstairs.

This hotel was ok for a short two night stay. It was clean but very outdated. It had low water pressure in the shower. We got a room with one king and it had very small pillows. The TV had a hard time getting signal on the channels it said it had. Can’t lower the AC below 66 degrees too. Bathroom outdated just like the hotel. Has a great outdoor pool with plenty of seating outside around it. It’s not heated so take that in mind. It was open for our stay but sadly the weather wasn’t hot enough to justifying getting in. Ran out of coffee at 11am. They do have a small shop there to buy coffee and some sandwiches and bagels and muffins. They do have an attached restaurant there that serves breakfast, lunch and dinner. Don’t know if they offer a complimentary breakfast like other hotels. They didn’t mention it to us. They didn’t even as how our stay was when we checked out. Little things like that matter