JW Marriott Indianapolis

Great and beautiful view hotel, but one of front desk staff is little mean. But it doesn't influence on I gave the 5 stars feedback, highly recommend it.

位置非常好，周圍景點較多，建議住高層，可以遠眺白河景區，吃的方面選擇性比較少，餐廳衹有一個開着，早餐沒有

不適合家庭親子，適合商務出差。

各方面都挺好

The room and everything was great but my room, although across from Presidential Suite on 32nd floor was noisy - rumblings and noise from elevators in close proximity.

I went to the front desk to check in, but it turned out the hotel had no record of my reservation. I’m not sure where the mix-up occurred, but they eventually managed to check me in—though it did take quite a bit of time.

I would say that it's a clean property and has well maintained rooms. Walking distance for a Colts game, AAA Indians game, or a couple of museums. Starbucks, new steak house, and High Velocity restaurants inside. Sky walk allows you to connect to the Indiana Convention Center as well. Rooms are comfortable. Staff was helpful. Parking is underground. Bonvoy is something that I am not familiar with as a customer. I wanted to pay for the Executive Lounge for breakfast after the Indy Mini half marathon but it was not on my stay. Someone forgot to add it. For me, it was great to be able to run my race and have a comfortable hotel afterwards.

Everything was great besides waiting an hour to check in after calling multiple times earlier in the day to try and make it a quicker experience.

We stayed on a busy night with a concert and other events in town. They were not equipped to deal with the crowd. The valet was backed up into the street and we tried self park, but it was shut down. It took us almost an hour to get parked. The next morning, the Starbucks line was 30 deep and the valet took 40+ minutes to get our car. The hotel is very nice and we have stayed here before with no issue, it just seems they are not well equipped to handle a big crowd.