Fairfield Inn & Suites Indianapolis Downtown

The lady at the front desk was very nice and helpful. Great customer service can go a long way. Everything was great. We love the location a lot. Perfect. Thank you.

We have stayed here for 3 years in a row now and have never had a bad experience!

Overall, our two night stay was great! Each team member exhibited enthusiasm and acted in a professional manner. Awesome location in close proximity to restaurants, sporting venues and shopping.

At check-in, staff made sure to ask about my preferences regarding room location. Desk staff gave great information about dining/drinks options nearby. Room was spacious and clean. Bed was incredibly comfortable. Location is great—right in the heart of downtown, near the canal and a 15 minute pleasant walk to IU Indianapolis. Breakfast had many options. I especially appreciated the dried and fresh fruit and the different seed options. You don’t always see those at these buffets.

the staff was great but the bed was hard as a rock the pillows were mini and hard as a rock the hot water in the shower sounded like it was having a hard time coming out with pipes banging the whole time.

The staff was friendly and professional. Rooms were clean and modern. The front desk also provided tips to help us with our stay, parking, things to do, etc. The parking was easy and breakfast excellent. First time stay will book again!

Friendly and helpful staff, exceptionally clean, very convenient parking, delicious coffee and the fluffiest scrambled eggs — what more could you ask for.

It was what travelers hope for . . . Clean room, helpful staff and decent food. Should add muffins to breakfast selection.

This is the most bare bones hotel I’ve ever stayed at. The pipes in the shower shook so bad it was like being in a sprinkler, the shower curtain was dirty and ripped. The walls were so thin I could hear my neighbors television all night long. Convenient location if you’re at the convention or JW event center, but don’t expect much comfort.