Steigenberger Makadi

Our 3rd visit to this fab hotel says it all its so good we keep coming back Brilliant staff a big shout out to Kadou for the water gym which my hubby loved....Yahir for attending to all our needs at the pool from cleaning our sunglasses to moving our sunbeds brilliant guy..Azmi at reception is very efficient and helpful the boys in the restaurant the pool bar and of course our room boy all gave fabulous service We cant wait to return in 2025 keep up the good work your all obviously doing something right as every one returns 😎😘

After reading the glowing reviews on Tripadvisor ,I did have high expectations. I was delighted to find that these were actually surpassed! The ‘stand out feature’ of this hotel has to be the staff. Without exception, all superb. Friendly, hard working, respectful but with a good sense of humour, they all went the extra mile. Nothing was too much trouble & they genuinely seemed to enjoy their work. The food also was amazing. The attention to detail regarding presentation was second to none. It was a visual treat as well as a culinary one with plenty of choice to suit everyone’s palate. The Egyptian wine is ,perhaps ,an acquired taste but plenty of cocktails, good G&T’s ,etc to fill the gap. Entertainment in the bar each evening was varied & of a better standard than I’d expected. As I mentioned previously, it was the attention to detail that particularly impressed me. Fruit kebabs each morning by the pool,along with a sunglasses cleaning service,(yes, really!) Daily towel art, sweet treats in the room, constantly checking to see how my husband was when ill, special teas made for him, chef’s noting & providing favourite dishes even when not on the menu. I could go on & on. All areas immaculately clean & a manager who cared enough to be constantly visable , checking & speaking with guests. We’ve been fortunate to stay in 5 star properties around the world & this hotel ranks up there with them. If I was looking for negatives, as mentioned by other guests, the Wifi is unpredictable & frustrating at times , hopefully it can be improved on for the future. Also, on one night, World Earth Day?, the lights were dimmed around the hotel to emphasise sustainability for the future. A caring gesture but it also provided a more intimate atmosphere in the restaurant. Perhaps dimming the lights would be considered for the future as a permanent feature? Summarising, a fabulous hotel, so much so that we’ve just rebooked!!

This place is beyod amazing, despite it’s a bit far from the sea, but it’s out of this world! Great hospitality, food, service and accommodation!!! Actually they’re a school for a great hospitality and service. We were staying in the private pool suite and it was perfect! THANK YOU❤️