Country Inn & Suites by Radisson, Houston Intercontinental Airport East, TX

The website online shows they had an airport shuttle so I book the stay with them.  When my husband tried to check in and order a shuttle for me. They said they did not have an shuttle service

Muy mal olor en los pacillos 😞

I got the handicapped accessible room. First off the bathroom is not safe. Water leaks out of the shower causing the floor to be wet which can cause issues with slipping. The water also has leaked out into the carpet outside of the room making the room smell musty. The bed was very hard. Not enough pillows on the bed. The sink in the bathroom didn’t drain well. Breakfast was okay. I’ve stayed at other country inns with better breakfast options. For the amount of money I paid I expected better. Will not stay here again.

Our AC was broken, so I reported it, twice. Both times I was told they would try to Change our room or to come look at it, to “give me a minute” unfortunately, a minute never came.. So it was just a hot miserable night.

Travelocity owes me a $25 credit that I haven’t been able to get. I complained about my room door was jammed, I had to use my shoulders to get it open, also I reported air condition wasn’t working properly.

The staff was very rude. I got a room that was dirty crack wall. The picture had nothing to do with what they gave me old furniture. I had to request a transfer and they got upset because I requested a transfer. I do not recommend this place at all and I don’t travel that much. It was a bad experience.

Property is undergoing some renovations and this property was part of the Harvey flood years ago it needs some work but the staff is great the breakfast is excellent the hotel is kept extremely clean just don't expect five-star amenities and be prepared and it's a little bit run down but the people here are fantastic. And besides look at the price you're paying for it you're not going to get better than that I stayed in the king suite with a separate bedroom and it's fantastic

Out room was old and dingy. Our door was so hard to open and close. Some of our lights didn’t work and our TV was wobbly so we had to hold it up with a cup and the blocks were broke on the window so we couldn’t open the window to hear the rain, but the bed was super soft and the shower was clean.

Loud construction work on the property kept us awake. This location is independently owned and operated away from the original hotel name.