Candlewood Suites Houston - Stafford

It’s great people are very nice na welcoming they don’t have the breakfast due to the covid but other then that it’s peaceful clean

No hot water and they do not have emergency services to fix it. They were aware at night but did not tell or put notice. Very close to highway, LOUD traffic noise all night long. One towel for a family of 3 and no they do not have extra towels downstairs. gave me small pool towels as backup. Breakfast is first come first served ! Empty at 7:30 and request to refill cereal was non-apolitical response - first come first serve, no refills. Oh and no refunds it seems, no call back from manager even after explicit request at checkout. AVOID at all Costs

When we got there our chair was broken, we told them immediately but couldn’t be fixed till next day. Overall good experience

Rooms are big and clean and the wifi worked great. The only thing they need is better service in front desk. They don't smile at all and not that very helpful. But everything else was good 👍

Room wasn’t fully clean, tv remote didn’t work all the way smelled like cigarettes on the second floor.

They double charged for the room! When asked about it they denied it, even when showed the charges on both cards. Very inconvenient and they did not show any concern. Do not stay here

Very clean and smells great. Very comfortable beds. Would recommend this place.

Cleanliness, comfortable bed, they have fancy mirror in the walk-in bathroom and I like it. Recommended!!

Good for the price. The only reason I did not grade higher was because there was no hot water in kitchen sink, frying pan made all food stick, no blow dryer in the room, no ironing board, only one set of towels, had to request for more. Lesson learned to bring certain items, but I would stay there again.