Platinum Inn and Suites

Staff is very helpful and nice ...location is very convenient and clean ...i love comming here im a frequent visitor...

Weren’t very nice at the front desk and the cleaning ladies banged on our door and walked in on us twice in the morning, there was food left all over the microwave and our room smelt like cigarettes.

The ONLY thing they had for breakfast was 2 bowls of cornflakes, and the juice machine was out of service. The “breakfast included” announcement IS A LIE.

no coffee pot in the room, dime-store toiletries, no end table lamps, the remote to the tv didn't work properly, the clerks were unprofessional, the room wasn't as advertised. It was over-priced and I was very disappointed

Well, its a motel by the highway which is probably renovated (drown in chemicals that you could smell even outside room) but if look closely, one can find remaining germs. Its not a hotel, there is no lobby as you know it, no breakfast as well despite the listing lie about it being included.

The power went off for 4 hours due to a storm and there was no discount when I asked about it. Also in my room there was a very loud continuous clicking noise from the metal air vent in the bathroom.

Room had trash when we got there, cleaning lady was very pleasant though and got right on it. Some light switches and electrical outlets did not work. Site was fine, enough parking. Location not bad, dining places nearby. Overall disappointed though. No breakfast!!! They do not serve anything, just a coffee machine and a broken juice machine in the lobby.

On the booking it stated that breakfast was included. However, when my brother rang the reception to ask about it the staff were rude and put the phone down on him. Wi-Fi wasn’t working.

This is an old, two-story motel with no elevator so seniors and those disabled should request a first floor room. The first room I was assigned had a broken air conditioner and no WiFi reception and, at me request, I was moved to another room. This time the AC worked but the WiFi was so spotty that I had to create my own hotspot from my cellphone. The water pressure was terrible even when showering in the afternoon when others are not using much water. This is the first room I've ever stayed in that didn't have a lamp on the bedside table for those who enjoy reading before going to sleep. There were no tissues in the room, no shower mats (to prevent slipping) and the towels were very thin. On the positive side, the rooms had a mini-fridge and microwave and the sink counter and shower walls seemed to have been recently replaced.