Candlewood Suites Houston Medical Center

It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG

The room smell like animal pee and staff told me to just spray something. I needed towel’s couldn’t get none bc they was none clean. My experience was horrrrrrible. Will not return to this location

The room was playing. The hotel was clean. My shower had very lukewarm no hot water. There was a roach in my room.

Property was as close as you can get to medical offices. Hotel hard to get to.

Toilets were to low. Provided a safety hazard for mobility challenged people. Staff went above and beyond to be helpful

Staff was nice and helpful. Room left a lot to be desired. The room had a kitchenette, the kitchen floor was sticky and there was food left in the refrigerator from a previous guest. The carpet in the rest of the room was gritty feeling, my son and I had to wipe the grit off our feet before putting on our socks.

Ive stay at Candlewood Suites in a different location and it was wonderful.....the room was nice and clean air conditioner work perfect water was hot .....my stay at Candlewood is always GREAT

Our stay was great, we arrived early and we’re allowed to check-in a couple hours early. The room and facilities were very clean!! I loved the water pressure in the shower…it was calming and refreshing after a 3hr drive to get there. I will definitely book here again when I return.

It was warm on the elevator and hot on our floor hallway but temperature was good in the room. Had problems with the toilet not flushing but maintenance came & fixed it in a timely manner. For an overnight stay it was good I’ll probably book again.