Disappointed!
I booked a night at the H1 hotel for a stopover in Hong Kong. Hotels were pricey there on that date, so l just wanted a clean, affordable place for one night. The photos of H1 hotel didn't look too bad.
I got to the hotel at 2:30 pm, but my room wasn't ready. That was okay because check-in wasn't until 3 pm. However, there was a problem with the card machine—it couldn't read my Visa or MasterCard, so they asked me to get $500 HKD from an ATM for a deposit. I returned to the hotel with the cash around 3:30 pm.
I was shocked by the state of the room. The door looked like something out of the '70s or '80s. When l opened it, the room was nothing like the photos on Trip.com. It was old, shabby, mouldy, and dirty, with a terrible smell. The aircon was ancient, and the room felt damp. The bathroom was covered in mould, and the bedsheets were stained and smelly.
I couldn't stay there and booked the hotel next door instead. I'm not sure why the room looked so different from the photos. It seems like they only refurbished a few floors and rooms. The reception staff also had a very poor attitude.
Vertalen