Crowne Plaza Hong Kong Causeway Bay

The hotel is located in a good area for shopping and entertainment. The check in was fast and the staff was very nice and polite. The room is spacious. The best about the room was the bed and the pillows- very comfy! The price is quite high for this type of 5* hotel. I would not classify as 5 * but for Hong Kong I suppose it is. Overall, good experience!

Room: Big and spacious. Modern. Well laid out. With excellent lightings, very comfortable king size bed, large flat screen TV and a huge wardrobe. Almost floor to ceiling full length window offers a panoramic view of luxurious condos on the mountain slopes and the famous HK turf club and all its sports facilities. Bathroom: Big and spacious too with separate bath tub and rain shower cubicle. Excellent shower pressure. The basin has a mixer but with two separate tap controls. The WC is of standard design. Housekeeping: Very polite staff who keep the place really clean. Reception: Very polite and very fast. I emailed them before my arrival and received a reply instantly. I emailed them at 1am during my stay and received a reply instantly. Incredible service. Concierge: Impressive young staff. They anticipated my needs and acted on it before I even utter a word. And they have excellent knowledge of the area and HK to give us very accurate information and direction. My wife and friends say "this is the hotel we will stay again when we come back to HK."

Location is good and accommodation is not bad. One thing I was disappointed is that they don’t have power battery cable for the smartphone. I forgot to bring it and I asked for the stuff and they just said they don’t have it. We had to go buy it at the convenience shop while raining at night.

The hotel room is spacious and comfortable. We checked in the hotel the night before our wedding registration day. The receptionist knew I needed late check out as the registration ceremony is at 11am and we won’t be able to make it for the 12 noon check out. She extended the late check out time for us until 4pm. We came back to the hotel and get changed at 3pm then checked out. We can’t thank her enough for the hospitality and understanding. I put all of my family members who visited from overseas at the same hotel. They were very pleased with the hospitality. Thank you Crowne Plaza.

Very decent: the location, the room and the service are all superb. Strongly recommend.

Other than being located in a good location, I could not find any other plus points about this hotel.

Aircon needs to be fixed as controls dont work well. Great location with proximity to malls

Real estate seems expensive in HK, so did other costs. Hotel was nicely located with variety of options for

The overall hospitality of the housekeeping and front office was great. The service centre agent could have been more friendly but as the old saying goes, you can’t have everything, right? The bellman was also very courteous. Overall, the price was reasonable too