The Saracens Head Hotel

It is clear that the meals were precooked and just heated up or kept warm due to the taste and texture of food. Requested changes due to food intolerances but was served the wrong thing so had to send one meal back. A couple of glasses had lipstick on. I had high hopes for this place, but felt let down.

Came for Sunday lunch, we all had the roast beef. Judging by the speed the meals came they were obviously pre-prepared and kept warm. Beef was dry and tough, roast potatoes rock hard, Yorkshires like cardboard, gravy congealed, and vegetables wet and soggy. No way was this cooked fresh! Would have expected better considering the price. Won’t be returning!

We are having our bathroom renovated and as we live in Highworth, wanted somewhere close to home. For what we paid we didn’t expect perfection. We were greeted with a smile and shown up to our room.On entering the room we could see it was ‘tired’; in need of a good refurb. Saying this, it was spotlessly clean, the bed was comfortable and we had a peaceful nights sleep. The bonus was having our own en suite facilities. The shower was powerful ( power shower) and nice and hot. Gorgeous smelling toiletries were provided. I would definitely stay here again if I needed to and would recommend this hotel. We didn’t eat here so cannot comment on food.

Very friendly welcome, clear instructions on issuing WiFi code, key drop off etc. TV worked fine, warm comfortable room and bed

The downstairs pub was really nice and nice food and great staff, but the room was a different matter, bedding was clean but the rest of the room was dirty. I get it’s old, but no excuse for cleanliness dust around edges of carpets carpets were minging. Sink a bathroom were a mess. I wanted to approach someone on check out but there was nobody around. The place needs a good clean and a good update

Old and querky hotel, very reasonable price and we have stayed here a few times. Bed was quite comfortable and the shower was excellent. A full English breakfast is an extra cost but well worth it. We also ate there on the Saturday evening, and although they were busy, they still managed to find us a table, it was very good food.

The staff were friendly and helpful, the food and beer were good and the room was small but comfortable. The shower could do with a refurbishment and the lack of a table and chair was a little annoying, but overall, a nice place and good value for money.

Staff and cleanliness great but a very tired old coaching inn - but very cheap! No food available but on High St with cafes etc so fine.

It was a very disappointing meal with the family, first of all we were served drinks in dirty glasses one with lipstick marks, I will say the lady at the bar was apologetic and changed them, we then ordered food, three of us ordered from the specials menu a curry, two were fine but mine had literally 2 pieces of chicken in it was more of a curry soup, a lady walked by and asked if all was ok but didn't stay for an answer, at the end the lady who bought out are meals collected plates and she could see I hardly ate anything as it was just sauce, I told her I had two bits chicken and the response i got was unbelievable, she said yeah the curry was popular and we only had enough for two but as you ordered three we had to try and give you what's left that's why you didn't get much, she then took away the plates and that was that, no apology no offer of something else, if I hadn't nicked a few chips off someone else I would've left starving. £142 it's came to and no apology very disappointing as I hadn't seen my family for ages and this was a meal out, last time I will be going there.