Hotel Spa Hévíz

amazing spa amazing water, TERIBLE careless rude staff, sadly.. you dont want me to get more here….I will most likely return, but very privaterly, it’s ridiculous here , otherwise had very good experience, gotta leave for dinner outside the “perimeter to be with normals

This is a review of some facilities of the hotel. Used medical services and some treatment at the hotel. The main problem is staff. Courtesy - 0 points. No smiles, rarely get “good morning” and only in Hungarian. Not sure why business is still operating when every customer is not welcome. Respect - 0 points. Imagine you are undressing for a procedure when a staff member (male of female) walks into your supposed to be private cubicle to deliver towel or take away a rubbish bin. Imagine now that it happens every time. Quality - 2 points. Some staff members are putting an effort, while other ignoring completely. Masseuse did not even ask if I am cold, comfortable or anything. Do I have an area of concern- it does not matter. I understand that language barrier might be a problem, but hey, I had a massage in Japan where no one spoke any English, but people managed to make my visit perfect. Pool area - 2 points. You’d think that COVID downtime would allow making repairs, but broken tiles are there, waiting for you to cut your toes. Change room - 0 points. I haven’t been to one, but I have a feeling that a low security prison cell in Netherlanlands is bigger. The change room has a dozen of lockers and only one person can actually use it a time. Staff goes around and turn of light in the change room, so you open a door and step into a puddle of water in a darkness - good luck not to break anything. Motion enabled sensors are 10 Dollars a pair these days and the problem solved. Te bottom line. The only place that may be a satisfactory is Europa Fit hotel out of three other places I have been to.

Bisognerebbe eliminare le recensioni più vecchie. In questi caso infatti non fanno giustizia ai notevoli miglioramenti rapportati alla gestione dell'Hotel. Frequento questo posto da dieci anni. Da albergo "addormentato" ha avuto uno sprint notevole. Che ci si vada per cura (fantastico lago per l'artrosi) o per diletto si possono trascorrere giorni sereni e tranquilli, disintossicante.