Pullman Hanoi

De eerste nacht was verschrikkelijk. Water lekte midden in de nacht uit het plafond. De lichten werkten niet in de buurt van het bureau en het raam. Ze veranderden mijn kamer de volgende dag en dachten dat alles goed zou komen. Ik had het mis.... Ik kan het niet eens doorspoelen nadat ik mezelf heb ontlast. Alle resten bleven gewoon hangen. Bovendien is er al om 9 uur 's ochtends veel lawaai buiten mijn hotelkamer omdat er renovatiewerkzaamheden gaande zijn. Over het algemeen was het een vreselijke ervaring voor mij, omdat ik nog nooit eerder zulke problemen had gehad.

A little old hotel, the location is in the center of the Hanoi city. You can get down to eat pho and drink AHA coffee in the street.

Hotel rooms were clean but found cockroach on my breakfast table . Hospitality was ok ok in spite of being a very good brand . People were also not that warm they were just keep on telling us this is chargeable , that is chargeable which were clearly mentioned and written. So overall it’s was OK experience.

relative good hotel come again

I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here. First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her. The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use. In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me. In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes. It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!

Service excellent, breakfast excellent. Room very dark, reading light insufficient, bed MUCH too soft. My specific room (211) had a musty odor if the A/C was turned off.