Ibis Hotel (Hangzhou West Lake Qingchun Road)

I stayed at IBIS hotel for 3 days.It was my first trip to Hangzhou. The service and facilities at IBIS are excellent. The room is clean and tidy. I enjoyed the breakfast very much. A variety of western and Chinese foods (a good choice for foreigners). The staff is friendly. I am happy to get connected with an English speaking front office staff (Mr. Liam) who was very helpful. It was an pleasant stay at IBIS hotel.

Overall..the hotel was good. The room was clean and I upgraded to a bigger room. The staff were friendly from check- in to cleaners. I wasn't keen on the location. There are many restaurants around but other areas are better. Also getting a Didi is.a pain there. Lastly the elevator is annoying. However overall it's a.good one if you are on a budget

The hotel is located in a building that shares space with other restaurants and another hotel. The elevators felt a bit odd, as it did not portray other Ibis hotels I have stayed at previously. However, the location was quite central and the rooms were fairly decent. The bathroom seemed a bit small though.

The hotel is very clean, staff very friendly, overall very comfortable… at the moment of the check in, the staff wasn’t very familiar with the procesure to check in foreigners and they wouln’t speak english, however they always kept a friendly and helpfull attitude

Really good experience: good service and nice room.

浴室的花灑是破的，都開始洗了也衹好將就着用了。洗澡水都溢出來，到第二天都沒幹，拖鞋也濕了。隔音比較差，晚上隔壁男人説話聲音很明顯，説到11點半，第二天7點又開始説。 有一説一，零壓床墊和枕頭很好用，第二天醒來腰背脖頸不酸。 其他設備服務趕緊改進吧。

酒店不新了，房間很大，衞生和設施都可用。最棒的是周邊很方便，隔壁是醫院的原因吧，酒店樓下就有各種吃的生活用品出售樓下還有加霸王茶姬，這是吃住一體。非常方便當然這也是一個弊端，吃飯的時候會看到鄰座都是打着點滴的病人

房間不錯，挺乾淨的，就在醫院旁邊，過來看病住這裏挺方便，早餐也還不錯，1樓有洗衣機和烘乾機，挺方便的。以後再來還會考慮入住的

房間衞生非常棒，定期有專人打掃，阿姨太可愛了，想要幾瓶礦泉水，她就會給你放幾瓶，而且不用重複説，太認真了，設備設施也非常好，唯一不足的就是廁所的門是半透明的正對床，比較尷尬。地理位置一般，地鐵和公交站的距離也一般，需要步行一段時間。