Zsmart Zhishang Hotel (Hangzhou Wulin Square)

Hotel corridor was dirty. walls not soundproof. shower did not drain easily. room was clean but run down. damaged tiles and not attractive ripped decoration. Will not go back.

The room smell of cigarettes but it’s okay if you are on tight budget Yes

The location is good and not far from the metro by foot. It is close to most of the popular and scenic areas by didi or metro. The room was sufficiently clean but not 5 star immaculate. All the amentities were provided. The only negative was the check in process. It took the guy working at the counter an hour (no exaggeration) to get us our room. The system used for managing rooms is outdated and was complicated for the employee to use. He double booked a room and it took him ample time to correct the mistake. Other than having to wait for an extended amount of time to check in, the place is decent.

Réception is good.

我們衹能用垃圾來形容了，沒12315舉報就不錯了，我們訂的房間是最貴的，然後東西真的很爛，電視劇放不出來，黑白電視你看過嘛，那種信號不太好的亞子，一格一格看不清畫面，網也沒有，連不上網，換了一個房間，還是一樣網也爛的。

房間還可以 挺整齊離地鐵站近 去西湖方便。 樓下就有早餐店。前台小齊服務態度不錯。

服務態度好，性價比高，酒店門口就是公交車站，轉過彎去就是地鐵一號線去哪裡都方便

房間很乾凈，位於西湖文化廣場，交通方便1、3、19地鐵和公交車，出行不累。酒店服務很好，聽説飛機延遲，還給我們延時退房。值得寶子們入住。

酒店位置在武林西湖文化廣場邊上，出門右拐就是地鐵站，樓下有很多好吃的，餐廳，烤串，水果店，85麪包店，雜貨鋪，前台服務態度很好，房間衞生很乾凈、寬敞，關鍵性價比超高，值得再來，強烈推薦！