SENBO Nature Park and Resort

Very nice hotel.. my family love it so much.. especially kids love the theme park so much. The staffs are very friendly and helpful. The hotel provides photo shooting service. We enjoyed very much. Thanks Senbo.

We had a fantastic front desk contact 彭定康 who took very good care of us. He supported us through our booking, inquiries of the facilities and activities we could do each day. He also was a great foreign contact and helped with some translations. We forgot our headphones and he organized for them to be delivered to us. The facilities are worth the visit and the service is excellent and everyone is very welcoming. Thank you Senbo Hangzhou, see you again soon.

* Advantages 1. The staff members were quite friendly and well-trained. I especially appreciate the assistance from the staff member named "Xiao Shang." 2. The variety and taste of the breakfast options at the restaurant were good, and the restaurant's design was quite nice. 3. The scenery at the rooftop tea house was beautiful and enjoyable. * Disadvantages 1.It would be appropriate for the hotel to provide free access to the swimming pool for its guests. 2.There is no bathtub in the bathroom (first time seeing this in a 5-star hotel). 3.There was no separate clock in the room, making it difficult to check the time. 4.The hotel does not have a gym.

Great place to visit with families. We have two boys, 10 and 15 y old, they truly enjoyed facilities.

We were a group of 8 (2 families - 5 adults and 3 kids) and stayed for a wonderful 4 days/3 nights. We found the staff very friendly & helpful - a special thank you to 彭定康 at the front desk for all his effort to answer our questions and ensure that we were having a pleasant time. The facilities looked to be well maintained and of good quality. We were satisfied with the food for breakfast and dinner, especially the fish dishes, bamboo and steamed buns. Our older son (8 years old) especially loved the Player One Arcade and the rope climbing area - thank you to Jasmine and her father for guiding him through it. Our younger son (3 years old) loved exploring the Neverland play area and going down the water slides in the water park. Our only disappointment was at the water park - it seemed to be geared towards younger children and there was not much for children between 1m and 1.5m or anyone over 90kg or adults to do. The only faster slides that were open were the Time Warp (which I enjoyed), the 2-Person slide and the 4-person slide. For some reason, riders needed to be within 5kg of each other to ride the 2-Person slide (I find this ridiculous) and we did not have enough in our party over 1.5m and under 90kg to use the 4-person slide. The adults and older children spent most of the time at the wave pool. It would be good if the resort management could add more activities to the water park to allow more people to enjoy the facilities.

Great resort for families. Staff accommodates kids. Everything was clean and there were so many activities to do. You don’t have to leave the resort to have fun!

Very good hotel for a mini holiday specially for family with kids. Our service staff 度假管家小代 was very helpful and kind.

This is our second time to stay at this resort and it didn’t disappoint. Everything about it is perfect for a family to rest, play and have fun. Our room was upgraded to a cabin. This is a fun place tucked away in the trees, but if you want to stay close to the action, choose the guest rooms. The resort is much quieter on the during the weekdays and you notice a significant increase in people on the weekend as you would expect. The Senbo Rainforest restaurant has everything you need for breakfast and dinner. For anything else, there are lots of reasonably priced food outlets that serve decent portions of food. This is a fun place to be. I highly recommend any stay here.

Pleasant experience. Will definitely come back again. 度假管家小雅 is patient and friendly. 👍