Crown Plaza Lin'an

Great location, room is neat and spacious. Would stay here again when visit the town.

The hotel lists itself as Crown Plaza (not Crowne) on trip.com to get initial interest from people, but locally brands itself as the JT Crown Holiday Hotel. It has pleasant enough service, but is in no way comparable to standards of four star hotels outside China. The hotel looks ok on the surface, but there are telltales that give away the poor quality of construction. In our room, the shower enclosure came off the wall, and in the room we were speedily changed to, the toilet was blocked. Despite the service that had come before, the maintenance guy simply told us to use the **** stained bathroom and toilet once he had finished unblocking it, and did not attempt to sort it out. The breakfast tries to create a facsimile of a higher level hotel breakfast, but all the materials are cheap. The fruit juice is made from a powder, and was warm, as one small example. They try to put on western parts, and so serve fried eggs and french fries. The eggs are fine, but all other items are just made from inferior materials. The room itself looked ok, but the towels were thin and threadbare. The carpets had to be revacuumed to make sure the dust and must was taken out of them. The beds and pillows were nice enough, and the decoration was reasonable, if a little rough around the edges. There are only two lifts for all the floors of rooms, which points to it being an older building, and there are lots of little weirdnesses, like the entrance to the parking area being on the wrong side of the road. The whole thing looks like a local hotel that was built inexpensively to host fancy local weddings at a price that locals could afford (there were many weddings each day here during the national day holiday). Those who are backpacking and looking for a bit of luxury will find it ok. Those who know what international brand hotels have to offer will spot the many flaws in quality and not be satisfied. We were disappointed, and from the complaints in front of us at the front desk, we were not the only ones.

物超所值的酒店，房間乾淨衞生，前台接待熱情周到，太貼心送迷你酒吧的飲料小餅乾，晚上還有夜宵，喝了個粥暖暖胃。下次還會開入住。

大年初二從上海去皖南318的第一站，酒店送的雙早，免費迷你吧和南瓜粥，服務很用心，酒店整體環境對的起這個價格。我們晚上到的酒店，內部停車位有點緊張，希望酒店可以加強車位管理，大家可以在周邊青龍湖和博物館玩玩，值得花時間體驗下。

還不錯的酒店，位於杭州臨安區中心位置，酒店檔次還可以，房間住的比較舒服，會送夜宵零食等小吃非常貼心。周邊吃喝玩樂都很方便，走到本地有名的飯店不超過十分鐘，對面就有臨安核桃等特產專賣。酒店工作人員服務熱情，有自己的停車場。早餐還可以，下次還會考慮入住！

住了這麼多次酒店，這家酒店最讓我無語！首先我訂的是商務套房，我拿着門卡打開的是家庭房，聯繫酒店前台説可以給我換房間可是我是提前開的房間空調，在換房間我是不是要重新等時間！這個不是重點！重點的是大晚上贈送什麼點心，也沒有提前説晚上會有！你有也就算了！你送房間裏面來是不是先敲門啊！不敲門直接送進來！關鍵那會我是在洗澡知道嗎？我人傻了！真箇人都懵了！在洗澡！在洗澡！你懂嗎？敲門不會嗎？敲門沒反應電話聯繫不會嗎？這就是你們4星級酒店的服務嗎？客人的一點私隱都沒有嗎？真的是無語中的無語，都想直接報警！再次聯繫前台！結果來句馬上，上報領導直到我離開都沒有任何迴應！簡直就是垃圾中的垃圾！各位！你們要訂這家酒店我建議慎重考慮一下！真實發生的事情！不存在虛構！！！！

性價比很高，地處中心地帶，非常方便。還貼心的準備了甜的，mini bar的飲品還都免費。太超值了，必須贊👍

房間其實面積還可以，就是層高低，有點壓抑感。衹有淋浴，熱水也夠大，空調也挺熱的，還送了小米粥做夜宵。早飯品種也算多的，就是沒有啥葷菜，衹有一個全是骨頭的椒鹽鴨架。小餛飩還是蠻好吃的，麪澆頭衹有雪菜，有點太寒酸了。明明是高樓，卻沒有地下停車場，停在後院裏，離開時憑前台消費券免停車費。服務人員特別不熱情，多説一句話也不肯的，本來還想多住一天，結果這種服務就不願意多住了。地理位置不錯，出酒店沿天目路，向左走到臨安博物館，那個吳越文化公園特別棒。向右，可以走到吳越王陵公園，都是免費的，憑身份證進。

不錯，服務很好，一個手環離店時忘了拿了，服務人員也會及時快遞到家 ，感謝！