Vacation Village in the Berkshires

Always a great stay. Everyone enjoys the pool and hot tub. Right across the street from skiing and snowboarding.

It wasn’t the best stay. We’ve stayed several times and had great visits so we had high expectations. We stayed for 3 nights and for the first two, we were sandwiched in between a group of rooms booked by a group. They had all the doors open as they bounced back and forth in between the rooms like it was a college keg party. Their kids were in the hallway playing football into the night making it hard for our kids to fall asleep. The hotel did send a representative by to tell them to stop but it persisted over the 2 nights. The hotel did accommodate with a room change on the last night and that salvaged part of our trip. Will be back but will ensure we are not on a floor with a group booking as it looked more like a frat house than a hotel for the 2 nights we were there.

We have stayed at this property since my kids were little. Many special memories here. It is always a clean and pleasant stay. The staff is helpful and courteous. Appreciate the complimentary, coffee, tea and hot cocoa and movie rental services. Hard to beat the proximity to Jiminy Peak.

This was our fourth stay at Vacation Village. We keep coming back because we like the peace & serenity of the surrounding area. Our room was clean (so we thought) and neat upon arrival, with anything we could need provided - dish soap, dishwasher tabs, paper towels, etc. Our room this time didn’t have an oven, which was fine as we didn’t have the need for one but definitely something to keep in mind! Pool was clean and warm, hot tub was great! Bed was comfy, bathroom is huge with a stand up shower and his & hers jetted tub. Great water pressure, and the tap water is delicious here :). However - while getting ready to leave we had to move a night stand to get to the outlet behind it unplug in our chargers. Once the night stand was moved, my fiancée stepped on a large shard of broken glass slicing his foot. There were pieces of broken glass all behind the nightstand and bed (which then made me question how well the room was actually cleaned). Luckily we didn’t have any kids with us which could have been a disaster. He did mention the cut/broken glass to the woman at the desk upon checkout but she was incredibly indifferent and unapologetic. Ultimately, I’m not sure if this will keep us away in the future, because we do like the property otherwise - but it definitely put a damper on our experience overall. Also - There aren’t a ton of options for food in the area unless you drive into Pittsfield but what is there is great. Olde Forge & Blueberry Hill Cafe are our standbys

So I came to spend a weekend alone. (2 nights) The bed was like sleeping on a rock, I got no sleep for night. Then went to use the coffee maker, there was no sugar or creamer. There was no shampoo or conditioner. For the cost of the room, wasn't worth it. If price was lower I wouldn't be as upset. Then found out they add another $20 "resort fee". For what??? Then i went to cook my food i purchased and it was totally infested with ants. All over the counters and everything else. I have been to better rooms with more things for less cost. I left a night early. I won't be coming back.

we loved how spacious the apar**ent was and all the amenities that were provided. We were surprised how wonderfully kept the resort is. My only complaint is that there was dust on most surfaces such as the lamps and places that housekeeping probably doesn't pay attention to on a daily basis. Also, I was surprised there was no shampoo available as I had forgotten my travel pack but did have conditioner with me. Overall, a great stay. can't wait to return with the rest of our family and use the many amenities this resort has to offer!

Beautiful electric fireplace in the room. The resort added a $10 resort fee which I wasn't aware of ahead of time. I also didn't realize that the room didn't have a garbage and that I would have to bring the garbage out to the exterior door. The glass slider on our shower was broken and didn't open or close easily.

I came to visit Rensselaer County, the home of my ancestors since before the American Revolution. Monday morning’s talk on Berkshire county was very enlightening and provided me with additional attractions and activities that enhanced my stay. Thank you for a beautiful vacation.

lovely condo - kitchen could use a few more utensils (garlic press, wooden spoons, etc.) - we cooked our dinner. Also it would be nice if one of the TVs was a smart TV so we could use our streaming services.