Gastgebruiker
1 maart 2024
Booked this looking at the reviews however, I was very disappointed. The night we landed, we got to the hotel around 11pm, we were checked in quickly however, we asked for some food and they gave us a plate of veg and some meat with an egg in the middle which was cold and disgusting. Not genuine food. Secondly, throughout my stay, the A.C was not working and when I asked one of the receptionists. they said it won't work at this time of the year. That was a killer for me as the weather for reaching 28 degrees during the day and it was very humid on a night. No fans provided and it was very hard for my kids to sleep as we are not used to this heat due to living in the U.K. Massive disappointment. The breakfast and food was shocking, nothing for brits really, the cereal had no milk to go with, the chefs are always rushing, omelettes were undercooked, chefs are saying there is no more pancake mix remaining so my kids would remain hungry when in fact, there was plenty of pancake mix, the chef just couldn't be bothered to walk back to the kitchen and get it. It was only when I complained to the manager, the mix suddenly turned up. It's not acceptable as I had paid a good amount of money for my weeks stay. The waitering staff were brilliant and one elderly man in particular, made a great family bond with us. The owner or the big manager was a miserable person who never smiled and spoke to his staff like they were slaves didn't go down well with me either. Hammamet overall isn't too good as there's not much to do and not enough for amenities and the choices of food places are nothing like what we have in the U.K. They didn't even have a McDonald's or a KFC so food was a big struggle. We had to travel to Tunis and Sousse and spend the days there so that the kids can eat food that they like. I would not recommed the town or this Resort at all. Please avoid and don't be fooled by the cheap prices.
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