Haikou Marriott Hotel

The room is spacious and clean, facilities is maintained very well. Bravo to Xiao Mai who provide me begin to end personal service. The buffet breakfast and dinner are satisfying which allow us to taste all type of local specialities. And the little fresh made bread serve during the buffet are cute and delicious. Thanks to the F&B team and the lady staff who assist us on member promo rate in the buffet restaurant, the whole team are friendly and helpful.

Went off peak season, always choose marriot for its kids club and quality rooms.

The hotel room is in bad condition, peeled off wallpaper, and the bed is too soft. Had problem getting out of bed as bed is uncomfortable. I would recommend Ben, he gave us great service when we were there.

Breakfast had a vast selection, but none of it was very good. The sushi would make a Japanese person cry, the sausages and bacon would make an English person cry and you would get a better Chinese breakfast for 10RMB at a local market (baozi and yotiao are from frozen). The main reason for choosing this hotel over other options was the kids club. Unfortunately it is rubbish. A single member of staff doing some origami with leaves or basic art/craft. Requires adult supervision. Very disappointing by international standards. Hotel is very grand, but not maintained to the standard you would expect from the brand. Design of the hotel does not lend itself to Haikou's climate, the communal spaces are not aircondionable and so it is uncomfortably hot. Pool was good, but again needs maintenance. Children especially enjoyed the foam cannon. Room was spacious, clean and cool. Coffee is good. At the time of writing they offer "good night" as a free gift which is a lavender spray. They also offer a free drink on arrival - which just means help yourself to a drink from the fridge in your room. Overall I would recommend paying a bit less and going with a newer hotel closer to the city.

Nice breakfast, friendly staff. Unfortunately balcony without furniture, so you cannot enjoy the view comfortably.

Great stay! Location is away from the crowds which we wanted. Was nice and quiet. Big swimming pools. One is mostly shaded which all the kids go to. The other is mostly sunny and hardly ever any people at all times of day!!! Hotel room was really great. Beds and pillows super comfortable. Breakfast is amazing with a million choices. We did the all you can eat buffet one night at the Island Bistro which was great, especially if you like seafood. Didi is super fast and accessible at the hotel. Highly recommended if you want quiet and away from the crowds but still want to go into town and see the sites! Hotel is about a 20 minute didi into the old city.

Love our stay here .. everything is perfect.. staff are welcoming around all the hotel. Room very clean and comfortable.. the location near cdf mall .. 10 mints drive. The resort is big and perfect for holidays .. just we stay during a rainy and little bit cold weather. Breakfast having a lot of variety.. we enjoy also the dinner at the hotel.

Amazing view, excellent service and delicious breakfast . Second stay and we will come back again

Good Good Good Good Good Good Good Good Good Good Good Good Good