The main complaint I had was the hotel refused to let me pay the $200 deposit by cash. I did not have the money on my discover used to pay for the room or in my checking acct. I was given the option to use a card or cancel my reservations. It was midnight and I had surgery at 5:00 am the next morning. I didn’t have the extra money or time to find another hotel. I was forced to use my bank card which overdrew my checking account and that cost me an additional $27 thru my bank in overdraft fees. Then I was told the deposit would be refunded back to my card on 2-4 business days. It has now been 5 business days and I still do not have the $100 refund in my bank account. Because of this inconvenience I will not be staying at Avid hotels in the future.
Very clean room! Pillows were uncomfortable but most hotel pillows are. We thought there was going to be reception because online says they do a manager's reception with snacks and food Monday though Wednesday. So you guys might want to update that. So we ended up going out for dinner then over to The Mark. The pool was very cloudy but still did the job of cooling us off. Staff was very nice as well.
The food could a lil bit better! The sausage tastes like water!! Biscuits were hard!!hey definitely need people to actually clean my daughter found condoms in our room!! Definitely not something they leave for the guests!! They didn't even do anything about it unfortunately so yea definitely not for children apparently or people that hate bacteria!! But definitely was the worst!!
Wonderful hotel to stay at with the family. They have recently updated the place and it's wonderful. Wish we would of been staying longer. The man at the front desk was so friendly. We have 5 kids and they were willing to give us and extra bed, pillows, and blankets.