Soledad
30 oktober 2023
So many things gone wrong but here are a few, I had 5 rooms reserved since 6 weeks ago. Got there and only 3 were available. They overbooked and tried saying there was a leak in a room but told everyone the same story when there was no leak. Rooms were disgusting, toilet was still dirty and was given a brush to clean myself since housecleaning had left already. No spray until I asked again. Housekeeping went once (we were there 4 days) talked to some guy twice told him to please clean our room and at least give us clean towels he seemed confused and said ok, still didn’t clean rooms nor give us towels or throw trashes out. There was a large spider in one of our suites and small bugs in our room. Comforter smelled funky, carpets absolutely disgusting that my daughter was not allowed to play on the floor
Vertalen