Days Inn & Suites by Wyndham Niagara Falls/Buffalo

Overall it was a good experience staying in this hotel. Room were clean and spacious. Staff was very helpful in providing information. Breakfast was good just they need to be more proactive to refill the stuff once it is finished.

The manager was incredibly rude! We had asked to speak to him about the smoke detector battery alarm was going off in the early hours of the morning. We were wondering if we could maybe be given a slight discount or something for the inconvenience. We he called us he started the conversation with a rude tone. When we explained what happened he told us he could give us a battery so we could change it ourselves. We have stayed here before & were very disappointed this trip with the way the manager spoke to us and his unwillingness to listen to a customers concern

Stayed here with my 1 year old, sister and wife on Feb 23rd, noticed the overall condition of the establishment was not great and the parking lot was dirty but tried to overlook that. Got into our room and noticed immediately that it smelled dirty. We noticed hair in BOTH double beds indicating the sheets had not been changed, thought whatever this is only one night we have to stay here. I went and asked the manager on duty for a new set of sheets for the beds and he gave me some and apologized. We then stripped the bed and found what appears to be blood(photo attached) on the mattress cover. Told the manager again who decided to upgrade the room to a suite at no cost. We then looked over this room which appeared to be better but unswept. we didn't bother to check further as we had a long drive in the morning and after 4 hours of driving prior to all this didn't want to bother. We arrived at 9:00 and this resulted in my wife and I moving our 1 year olds portable crib from room to room at 11:00pm and us not being able to even go to sleep until 12:00 as well as feeling unsafe and disgusted. We did not bother with the breakfast as we all just wanted to leave as quick as possible.

Met all of our expectations, quiet, clean, comfortable, friendly staff, great value. Would definitely stay again.

The staff is friendly on check in. Rooms are small but manageable for a place to sleep.

It's great if you have a car. There is Nothing within walking distance. But the room here was really nice. I enjoyed the shower and the free breakfast was good. People were nice.

it was all good loved eating at the sawyer creek hotel Breakfast was not that good but enjoyed the stay. Hank

Friendly staff and clean. Big improvement from our last visit.

I booked the reservation for 2 rooms each with a king bed. When I arrived, I was told they didn’t have those rooms available. And she said her manager noticed the day before that those rooms were not available. So one of our parties got stuck in a queen bed. Floor was nasty, shoes were sticking to the floors, hair in the bathroom. You couldn’t pay me to stay here again!